No 56, Jalan Raja Alang, Kuala Lumpur, 50300, MalaysiaView Hotel Details
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Redstone Boutique Hotel Kuala Lumpur Guest Reviews
3.4/5
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.1
Service3.5
Cleanliness3.3
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All reviews(68)
Positive reviews(55)
Reviews with photos/video(21)
Room was average(12)
Awesome stay(8)
Great location(5)
Negative reviews(13)
Guest User
Deluxe Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Very near Kg Baru Street Food area, just 200 m. Surrounded by KL food heaven. Very nice receptionist with good services. Room condition very nice and clean. Nice viewof KLCC. Nearest LRT Kg Baru around 300 m .
Erwan Majeed
Standard Double Room
Stayed in Sep 2024
Solo travelers
201 review
4.5/5
Great
Posted on Oct 7, 2024
Arrived late at midnight and the check in was smooth and steady. Very busy place and you have to park @ paid parking. Cleanliness acceptable and the room condition was ok. Just for a night sleep and have to move out early in morning for a meeting.
Anonymous User
Standard Double Room
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Hotel yg walking distance utk ke jambatan saloma & klcc.
Dkt dgn stesen lrt kg baru.
Laundry pun ade berdekatan.
Belladonna3949
Superior Double Room
Stayed in May 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on May 29, 2024
Price is reasonable and location is indeed near KLCC, many food stall near the hotel
ZAIN ZAINI
Family Triple Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 19, 2024
Redstone hotel are located at kampung baru, KL..just near by a most excited saloma bridge and klcc. Also to easy to get the food around 24 hours๐๐
dak cda
Standard Double Room
Stayed in Jan 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Strategic location. Easy, walking distance to train kampung baru station.easy to find local food..banyak pilihan.parking pun banyak. Best hotel ๐
Response from Property: Dear Dak Cda Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything, we can help you with.
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
It is close to the twin towers. The room is clean. The staff are friendly and kind for helping me with ordering the car to the airport. Thanks.
Response from Property: Dear Valued Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Anonymous User
Superior Double Room
Stayed in Dec 2023
Couples
11 review
3.0/5
Posted on Dec 30, 2023
It hasnโt fully renovated yet. Parking was so hard to find. We have no curtains and people can see through the window ๐ the location is in kampung baru so will be easier for everyone to find food. The entrance of the hotel smells like cats poo. And thereโs a cute big fat cat downstairs so itโs acceptable ๐ค
Response from Property: Dear Valued Guest, thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Guest User
Family Triple Room
Stayed in Jun 2024
Family
3 review
1.0/5
Posted on Jul 4, 2024
The picture of the room is edited, far below the standard of a 3 stars hotel room, which is very small and dirty, this is misleading for customers. Sound and noises come from neighboring rooms. The receptionist is also unfriendly. Very NOT RECOMMENDED.
MSKey
Family Suite
Stayed in May 2024
Business travelers
8 review
3.2/5
Posted on Jun 3, 2024
Totally very disappointed with overall services..the room shows in the app is not the same..most of the Hotel's review the original photos of the room available...but here when the time I want to check in at about 3.30pm they said still cleaning and have to wait until 30minuts...and the room inside got paint smell realy uneasy.
IzzahKamal
Family Suite
Stayed in May 2024
Family
3 review
3.2/5
Posted on May 27, 2024
The air conditioner not working well, its not suitable for eldest as no lift going to the room, its like homestay because they dont clean your room like in the hotel,
Analou Albano
Deluxe Double Room
Stayed in Aug 2024
Solo travelers
8 review
3.2/5
Posted on Sep 3, 2024
The place is dirty. And the receptionist who let me check in is rude.
Ofentse
Standard Double Room
Stayed in Jan 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Mar 28, 2024
A good if you looking for a place where you can lay your head peacefully at night. I could see Petronas tower from my window.
Room for improvement ๐๐พ
gingerteh
Standard Double Room
Stayed in Dec 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on Dec 25, 2023
I never expect the room to be very traditional with wooden cupboard and table stand! But overall it is quite comfortable! Even though the bathroom (small) and toilet separate, but still works for me! Only that if you come by own transport, please note that you need find parking nearby. i was lucky to found a spot once I entered the turning towards the hotel (clinic).. the view of KLCC from the clinic at night is really gorgeous! Sadly I couldn't see it from my window :) but I would love to book again if I have the chance!
Response from Property: Dear Gingreteh. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything, we can help you with.
Don
Standard Double Room
Stayed in Dec 2023
Couples
1 review
3.5/5
Posted on Dec 19, 2023
1. The toilet is too small & not comfortable,
2. The toilet inside top off the roof water leaking,
3. The toilet shower not very good & a water pressure is very lower take long time to shower,
4. The room service not too good ๐,
5. I'm staying 3 nights but they are not provid drinking water also ,
6. The room inside got bad small no provide room spray ,
7. The room space is too small not comfortable,
8. The hotel not easy to find ,because the entrance is level 1,
Response from Property: Hi Don, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.Please contact us through email or phone calles if you want to discuss this further.