Vivian
January 9, 2025
Stayed here for the second time, the hotel location is excellent. However, check-in required the hotel to send someone downstairs to greet me before I could go up to the 16th floor to check-in. No one answered the phone. After many attempts, I finally contacted the hotel. Later, the hotel asked to pay additional tourist tax. After communication, they finally asked Trip to send an English certificate, so they didn't pay again. A lot of time wasted. In short, when staying in this hotel, you must have phone roaming to notify the hotel to send someone to pick you up and check in. Then you must have proof of payment in English including tourist tax, otherwise you will have to pay again. The room is generally in good condition, except that the tea cup is too small and has chipped corners, the sofa cushions have an old-fashioned feel and the bathtub could be cleaned a little more. If you don't want to be stuck on the road, this hotel is connected to the pavilion mall where you can shop and eat freely.
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