The Platinum Suites 2 KL by Whitfield Reviews

I've stayed here several times, it's easy to check in , room is comfortable and nice

Amazing hotel Amazing view from our hotel room Friendly and helpful staff especially this receptionist named Basil, incredibly helpful and cheerful. We really enjoyed our stay and are looking forward to coming back soon with our friends.

I am satisfied. Very Good and good service.i am impressed to go again yours hotel.

Very good experience and nice breakfast. The room was very comfortable and spacious.

Fantastic hotel, nice view, comfort, clean, spacious, good service

Nice place everything’s near by the monorail just 5 min walk the Klcc just 10min walk was great place to stay

The location of this hotel is nice and it’s big. But we didn’t like our stay here because of super crowded lobby, unorganized lobby reception, imagine they will not let you check in early before 3pm so you have to left your luggage’s with other luggage’s in the hotel lobby without room and proper storage. We also didn’t like that they will never give you a chance to check in early and let you wait till 3. They also didn’t give us the room that we booked we don’t know for some reason they didn’t tell us they just said that they upgraded our room which we didn’t like because of the location of the room the intertet is so weak and the view because we bookeed and nice city view but they didn’t give it to us. I always think this way that when the hotel upgraded your hotel booking its always shadey and it’s like not upgraded at all it was just all a lie. We didn’t like also the service here because we came at hotel late from clubbing we are all thirsty and when we want to ask for room service unfortunately it’s not available because it’s till 7pm only!!! they didn’t even mention that to us upon checking in. The good thing about this hotel is the infinity pool nothing else. The service, the lobby the reception are no for us. Take note going in front of the hotel is quite traffic too because of narrow road of the area.

4 of us checked in this hotel, Check in service very slow takes long time! Love the view from swimming pool can take very nice photo! kLCc and KL tower view~ Swimming pool not for swimming is for photo shoot!

Wonderful customer service. The front desk clerk, Didi, was exceptional. Khine also went above and beyond. The room was more compact than expected. But it was comfortable and clean. The location was ideal for what we needed. I wish that a more accurate depiction of the room would have been provided.

its a my first review really -good things the room is very clean -bad things 1. It takes 15 minutes to check out 2. i request for cleaning room 4 times but they are didn't do anything 😢 3. elevator waiting time average 3~5 minutes a one-line review Trip.com reviews are much less reliable than Google Maps

We didnt expected the room would be that good. Everything is so great. Thank you for making our 2 day quick gateaway very relaxing.

nice, clear Life is not a race, but a journey. Race to the end, and travel care about the scenery along the way.

The services are very bad in this accommodation, the view is nice but at the pool side there always a lot of people which so difficult to take nice photo. There are few points I would like to mention. Firstly, during check-in 3 staffs at one counter checking-in one room, another guest got questions but they just ignore. Secondly, after we check-in found out there have no hot water at the shower, after contact the staff, found out that you have to switch on the hot water switch at least 15 minutes before using hot water. Furthermore, we staying at this accommodation for 3 nights, only the last night got staff to approach for make-up-room. The worst thing is that every time we would like to contact the staff, hotline will always will forward to mailbox and Wechat only will reply a message after every 30 minutes. In addition, the pillow in room are too high which our whole family can't sleep well. Also that the property have no In-room-dinning. I will expect this pricing with this accommodation and never recommend this place.

Is at good place and nice view from room. Great interior 😍. But once mistakenly booked at wrong date and couldnt get any refund. Other than that nice.