Hotel Floryan Old Town

All good

So where to start positive location is excellent. We booked a twin bedded room as no lifts were on the first floor. Arrived and was refused help with luggage. Arrived in the room could have cried no twin beds a double bed pushed against the wall so whoever was in the inside had to climb over the other person I’d the need to get up in the night no space to walk around it. The sheet sat on top of the bed not big enough to tuck in. The headboard was thick with dust no bedside tables or room for any. Bathroom and shower good. Went downstairs to complain got a shrug. Asked for it to be cleaned and extra pillows was told no not for two days. On the second day I complained again this time more response got the bed made and room dusty. Breakfast was ok on the second day no bread quite literally no bread and what there was the receptionist was handling without tongs. No eggs had to wait for the shop next door to be opened. While location is good I’d never go back nor recommend it’s not what we paid for it expected. It was clearly a single room which they put a double bed in.

December resa 2022 Fint litet hotell med perfekt läge nära till allt. Trevlig och hjälpsam personal

Excellent The hotel and staff were excellent, the location was superb for staying in Krakow. The included breakfast was more than adequate. Would recomend and stay again.