Guest User
February 24, 2025
This is a hotel that looks beautiful, but I don't want to stay longer. If I were to choose again, I would stay in the previous hotel.
Environment: The hotel's gardening is good, and the overall design is also good, but the hotel is close to a stinky ditch, and the smell is touching. It really shocked me. It is the worst experience of the entire trip to Thailand.
Hygiene: This is an intolerable place. We arrived at 12 o'clock and were assigned to the first floor. After entering the room, we smelled a strong smell from the toilet. We asked to change rooms and waited until 15 o'clock in the afternoon to arrange to stay on the 4th floor. After entering the room, as shown in the photo, we contacted customer service and re-arranged people to come to clean, repair the balcony door, and change the bedding and bath towels. A whole afternoon was wasted here. Although the hotel's attitude is good, this should not be a problem we should bear.
Facilities: Although the hotel is marked as luxurious, the exterior courtyard is not bad, the facilities in the room are old, the air conditioner is leaking, the balcony door switch has problems, and when the bedding is changed, the duvet is damaged, and there are bloodstains under the quilt.
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