Tella
February 14, 2025
We stayed in the villa P123 on the ground floor. It has a decent sea view from the patio but is very close to the nail salon that blocks the view from the window.
there is a second unit above and the first night thw upstairs neighbors had kids that ran around the room a lot whuch was quite annoying, so maybe ask for an upstairs unit if you are sensitive to noise.
Everyone was very friendly except one receptionist. I can't remember his name, maybe Sun. He didnt smile or greet us when we arrived, just harshly put a clipboard in front of me and asked me to fill in the paperwork. It was a very bad introduction to the hotel and I was worried that we picked the wrong hotel. Fortunately, everyone else is quite nice. Not truly professional and some of the wait staff were a bit negelegent or got impatient during peak hour dinner service, but that is more understandable than the recption being so cold. we unfortunately had the same receptionist on check out and he was just as cold so i can't blame it on a bad day.
So the rest of the staff are nice and helps quickly when we asked about the airconditioner leaking and greeted politley whenever we passed, the other receptionists always look up and smile and said hello when we were in the area.
The breakfast was good and varied each day. the bed was comfortable and there was a double bed and single bed which was convenient for our family. thw room was cleaned daily at about 3pm. we only recieved clean towels on the first 2 days and the next 3 days our towels were not changed, not sure why.
the shower water was sometimes cold, we thought maybe because the power goes off whenever you leave yohr room (no alternative to this situation). then we thought maybe we share a geyser with the upstairs neighbors and they finished the water...couldnt figure it out
the air con worked but needed to be cleaned twice to continue working or it would leak heavily.
the location is ideal. only a small road separates you from the beach. the longtail boats to get to the othwr islands is nearby. the busy restaurant and bar street is close enough to shop at but not close enough to create noise and a diaturbance at night
the hotels restaurant food is better than most of the other places, though Le Medusa restaurant next door was our favorite.
the pool is beautiful, unfortunately closing early at 6pm.
I would stay in this hotel again and don't regret booking it. None of the issues were big enough to concern us, I just wanted to write a useful review.