Hotel Shangri-la Kota Kinabalu Reviews

Aircond cant be controlled or even turned off . Last pic shows that I covered the aircond with a cloth to stop some airflow 🥶 . It was december when the king bedroom are still not available due to aircond problem but trip still advertised them . I got a double bed instead . Very spacious room as they are old designed . Even bath tub included .Bed and room was clean . Location walkable amenities and near town . Just the cold aircond was the downside

With own restaurant and parking lots, it's good for those who drives. Walking distance to Gaya Street.

Recomended. Friendly staff and hotel clean. Easy to access. Hotel location located near city.

The cleaner very nice people, friendly and good service. The lift very need upgrade.

very satisfactory best

Great experience at Kota Kinabalu with Hotel Shangri La. Thankyou for the best experience ever ♥️

Good hotel. Located near to the town. Easy access to foods and events around.

Overall my stay is good. Room was good is just the water is a bit light Chocolate in colour due to maintenance. Surrounding is good . Easy to find food things. Parking is good and staff are friendly.

Good hotel with great breakfast: try their local coffee! The negative: WiFi- very, very slow and AC cannot be controlled from room; at time you will be frozen but you can call the reception to bring the temperature a bit up.

The room are comfort. We have the nice experience ❤️ Thank you Shang Ri La hotel.

They did not refund my money, the receptionist said they will wire my money but its been 3 months now. I pay for advance money they say upon check out they will return but no.

Overall the hotel is decent and well maintained. The breakfast is average. Bed and room was comfortable Toiletries - no toothbrush provided

Nice hotel with Netflix. But the room flooring is quite dirty n got small holes.

Okay, staff were fairly unhelpful, and had to take a deposit which I was told would be returned as soon as I checked out, but ended up taking around 2 weeks. Food was okay. Overall it was okay, but I feel you could get better value for money elsewhere.