Mercure Kota Kinabalu City Centre
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kota Kinabalu

Mercure Kota Kinabalu City Centre

41, Jalan Gaya, Kota Kinabalu, Sabah, 88100, Malaysia
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A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. This 4-star hotel is 0.8 mi (1.4 km) from Jesselton Point Ferry Terminal and 0.9 mi (1.5 km) from Suria Sabah Shopping Mall.Show More
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hotel overview picture
Last booked 51 mins ago
Highlights
Superb views
Varied breakfast
Lots to do
Amenities
Outdoor swimming pool
Luggage storageFree
Bar
Cafe
Gym
Wi-Fi in public areasFree
Conference room
Restaurant
All Amenities
Property Description
A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. This 4-star hotel is 0.8 mi (1.4 km) from Jesselton Point Ferry Terminal and 0.9 mi (1.5 km) from Suria Sabah Shopping Mall.
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4.1/5
Very Good
Everything good.. just nice n worth book with trip.com
All 1,254 Reviews
Surroundings
Airport: Kota Kinabalu International Airport
(9.9 km)
Train: Tanjung Aru Railway Station
(10.2 km)
Train: Kinarut Railway Station
(20.9 km)
Landmarks: JSK Borneo Reef Sea World
(200m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior Twin Room with View
6

Superior Twin Room with View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Three Bedroom Suite
4

Three Bedroom Suite

1 King bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Tea bags
Room Details
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Superior Room With View
4

Superior Room With View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Executive King Suite
7

Executive King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior King Room
6

Superior King Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Two Bedroom Suite
6

Two Bedroom Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior Room Inner View
3

Superior Room Inner View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior King Room with View
7

Superior King Room with View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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One Bedroom Suite
10

One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior Twin Room
4

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guest Reviews

4.1/5
Very Good
1254 reviews
Verified Reviews
  • Cleanliness4
  • Amenities3.9
  • Location4.2
  • Service4.1
Average for similar properties in Kota Kinabalu
Most Mentioned
AI Summary
Centrally located in Kota Kinabalu, the accommodation offers easy access to dining, shopping, and attractions. Guests appreciate the clean, spacious rooms and the warm, friendly service from the staff.
W‍u‍h‍u‍i‍w‍u‍y‍u‍a‍n
March 22, 2025
起初先訂了兩晚的酒店, 最後決定再加訂一晚但但在訂的時候已沒有同類的房間, 只好訂一個平價一些的雙人房, 在入住酒店時大堂服務員了解情況下向經理申請續住同一房間, 我們可以免加差額也可連續住, 無需退房再辦入住酒店, 員工的服務態度十分給力也照顧到客人的要求. 酒店頂層的泳池是一個不錯的觀光店可以遠看到看到及加亞街.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 21, 2025
吃飯,買東西什麼的都方便
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 20, 2025
位置不錯。景色也不錯。離碼頭很近,離加雅街也很近
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i‍y‍c‍i‍c‍i
March 20, 2025
We booked a twin room. First of all, there was a smell as soon as we entered the hotel, which was very unpleasant. Second, we needed to sign an agreement not to bring durian into the hotel when we checked in, otherwise we would be fined 1000MR. It is understandable that most hotels and restaurants in Malaysia do not allow durian. Third, when we took the elevator, there was a very strong smell, which was the kind of strong candy smell, as if it had been fermented for several years. Fourth, the hygiene of the room was very poor. As soon as we entered the door, we saw a small bug on the bed sheet. The telephone in the room was very dirty, which showed that it had not been wiped for a long time. You can see Figure 9. The bath towels on the wooden rack felt very dirty. Fortunately, we brought our own towels. The hotel did not have towels, only bath towels, and the bath towels were yellowed. Fifth, my friend and I discussed and decided not to stay the next night. It was too bad. We contacted the hotel and said that we had to check out and refund in advance. The hotel asked us to contact the platform. After contacting the platform, we were told that it was not refundable. The hotel firmly implemented the policy of non-refundable, no matter what the reason. Sixth, the sound insulation in the room was very poor. We were woken up in the middle of the night by the sound of people taking a shower and talking in the next room. Video 2. Seventh, the shower in the bathroom was broken, so I tied it up with a rope and sold it to the next guest. Eighth, the hotel does not provide bottled water and towels. If you book a room, you must bring your own. The hotel front desk said to drink the water from the water purification pipe next to the faucet. The water smelled like a pipe, which is hard to describe. Ninth, my friend and I felt itchy all over our bodies when we covered our quilts at night. We asked the room to send new sheets and quilt covers to stop itching. At first, I was attracted by the name of Mercure, but it is completely different from Mercure in China. This hotel is very similar to the domestic hotel, and on agoda, this store is called a hotel, so girls must be cautious when going out to play. Consider this hotel carefully. See the last picture of Mercure Hotel. Tenth, the toilet door in the room is very small and the sound is very loud. I am very thin and almost couldn't get in. Eleventh, the door of the hotel is the kind of iron door, just like the iron door of the dormitory of left-behind children in small county towns in China in the past few years. It is really shabby, and the hotel has been open for more than ten years, it is really old. The above are some of the situations I encountered.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 20, 2025
Everything good.. just nice n worth book with trip.com
D‍o‍r‍a‍ ‍D‍o‍r‍a
March 20, 2025
The hotel is so near to the jetty for islands hopping, like 5 minutes walk. There is a 7/11 downstairs and a duty free shop, a shopping mall, upsidedown museum and many restaurants within 5minutes walking distance. There are 6 of us for this trip, therefore we booked 3 bedrooms family suite, which is so big, 3 bedrooms with 1 big living room, balcony, kitchen (microwave, utensils, plates and bowls, fridge, small pot, induction cooker, range hood), and amazingly 3 bathrooms, I think is pretty ideal for family.
c‍o‍l‍o‍u‍r‍_‍m‍i‍n
March 19, 2025
挺方便,主要亞庇市區小,步行也能到一些主要地方
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2025
房間在十樓,特別潮濕,慎重選擇!
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Services & Amenities

Outdoor swimming pool
Bar
Gym
Conference room
Restaurant
Restaurant
Restaurant
Style: Buffet
Dining options: Property guests only, Reservations available, Outdoor tables
More Amenities
Internet
Outdoor swimming pool
Parking
Front Desk Services
Food & Drink
Health & Wellness
Public Areas
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 18.55 (approx. PHP 240.59) per person
Children 13–17 years old
MYR 50.00 (approx. PHP 648.48) per person
Adult
Buffet:MYR 50.00 (approx. PHP 648.48) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2013
  • Renovated: 2015
  • Number of Rooms: 226
A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. This 4-star hotel is 0.8 mi (1.4 km) from Jesselton Point Ferry Terminal and 0.9 mi (1.5 km) from Suria Sabah Shopping Mall.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Enjoy Italian cuisine at Fratini's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Mercure Kota Kinabalu City Centre?

The cancellation policy for Mercure Kota Kinabalu City Centre varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

Standard check-in time at Mercure Kota Kinabalu City Centre is 15:00 and check-out time is 12:00.

Does Mercure Kota Kinabalu City Centre provide breakfast?

Yes, Breakfast is offered at Mercure Kota Kinabalu City Centre. Breakfast option(s): Chinese.

Can I bring my pet inside the Mercure Kota Kinabalu City Centre?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Kota Kinabalu City Centre.

How far is the Mercure Kota Kinabalu City Centre from the closest airport?

The closest airport is Kota Kinabalu International Airport, and it is about 17 mins from hotel by car (9.9 km).

Is airport shuttle service offered by Mercure Kota Kinabalu City Centre ?

No, the Mercure Kota Kinabalu City Centre doesn't offer airport transfer services.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport9.98KM
Nearest Train StationTanjung Aru Railway Station
Distance to Train Station10.21KM
Average Price FromPHP5168
Hotel Star Rating4