Toojou Kota Kinabalu Reviews

Name: Toojou Kota Kinabalu
Address: 12, Jalan Masjid Lama, Bandaran Berjaya, Kota Kinabalu, Sabah, 88000, Malaysia, 12, Jalan Masjid Lama, Bandaran Berjaya, Overseas, Malaysia
Rating: 9

Toojou Kota Kinabalu

12, Jalan Masjid Lama, Bandaran Berjaya, Kota Kinabalu, Sabah, 88000, MalaysiaSee Hotel Details

Choose dates to check available rooms

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Guest Reviews

9.0/10

Great

292 review

Verified reviews

Location9.1

Amenities8.9

Service9.3

Cleanliness8.7

Filter by:

Sort by:

All reviews(292)

Positive reviews(280)

Reviews with photos/video(113)

Great value for money(20)

Perfect for business trips(17)

Well designed(9)

Friendly front desk staff(7)

Convenient for shopping(6)

Has facilities for children(5)

Close to airport(5)

Tasty restaurant(4)

Negative reviews(12)

SilverHawk81

Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)

Stayed in Jun 2025

Family

14 review

10/10

Outstanding

Posted on Jul 28, 2025

This hotel is near the city centre, and you can easily walk to the Gaya Street and Suria Sabah Shopping centre. This mall has a fantastic lobby, you can feel comfortable to have a rest in the lobby with friends and relatives. The surrounding hotels also have various restaurants that you can choose for lunch, dinner or even supper. The hotel also can easily access the Imago mall by using the grab car service.

Anonymous User

Bed In 8 Beds Mixed Capsule (Lightning Speed Wifi)

Stayed in Apr 2025

Solo traveler

1 review

8.0/10

Very Good

Posted on Jun 12, 2025

Nice experience in this hotel. Very neat & tidy. For the facilities. Quite good place for solo traveler or backpackers. Every floor has mural by local artists & has it own story.

6/17

Nur

Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)

Stayed in May 2025

Solo traveler

4 review

10/10

Outstanding

Posted on Jun 22, 2025

Yeah finally i can get healed by listening to my fav songs in a room with speaker bulit in.

Guest User

Double Studio Window (Sealy Mattress, Lightning Speed Wifi)

Stayed in Apr 2025

Solo traveler

4 review

8.0/10

Very Good

Posted on May 15, 2025

Booked a single room for 3 nights. There is a convenience store nearby but not many shops there. A bit dark and quiet in front of the hostel during night. You can get a grab car easily. Overall the room is a bit old but comfort stay and cheap

Response from Property: Hi, thanks so much for the review! Awesome to hear you had a comfy and affordable stay. The area’s a bit quiet at night, but it still safe to walk around and Grab is always easy to get if needed! Hope we get to welcome you back soon! 😊

Wariya.S

Bed In 4 Beds Female Capsule (Lightning Speed Wifi)

Stayed in Mar 2025

Solo traveler

12 review

8.0/10

Very Good

Posted on Apr 11, 2025

The bed and bathroom are smaller than expected but the overall vibe is quite good. Public area and staircase wall arts are nice! Location-wise: I think we must beware walking alone at night. Honestly, I would love to come back for the bar but not for another stay though. Great experience with the staff during my short stay, with smooth checking in and out. I got what I need, not bad for the price!

Response from Property: Thank you so much for sharing your experience with us! We’re happy to hear that you enjoyed the overall vibe. Your feedback about the room size and location is much appreciated & we’ll definitely keep it in mind as we continue to improve. We’d absolutely love to welcome you back for a drink at the bar anytime. Until then, take care and thank you again for staying with us

Guest User

Bed In 4 Beds Female Capsule (Lightning Speed Wifi)

Stayed in Jan 2025

Solo traveler

4 review

9.5/10

Amazing

Posted on Feb 12, 2025

Workspace 24hr superb! The vibe was so chill n comfy. Bed smells nice. Got many rstaurants nearby. Bathroom floor somestimes wet. The only thing dat makes me to reconsider is the upper bed. It was super tough to get to the upper bed. Theres only one handle so i need to hold onto the bed and push myself really hard 😩 not frendly user at all. please add on another handle 🙏🏻🙏🏻

Response from Property: Hi, thank you for taking the time to share your valuable feedback with us. We truly appreciate your effort in highlighting this area for improvement, as it helps us enhance our service for all our guests. I have informed our management team about your suggestion, and we will be adding the handle as soon as possible.Once again, thank you for your support, we look forward to welcoming you again soon.

Guest User

Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)

Stayed in Jan 2025

Couple

2 review

8.0/10

Very Good

Posted on Feb 9, 2025

Good place to stay. But please improve the water for shower. Always no water and our bathroom a bit dirty

Response from Property: Hi! Thank you for taking your time to share your feedback. We're sorry to hear that some aspects of your stay did not meet your expectation and the experienced with the water supply during your stay. Unfortunately, there was an unexpected water disruption from the local water department which was beyond of our control. We did our best to manage the situation. Know that your feedback is valuable to us and we hope to welcome you again under better circumstances. Thank you!

Chau Siau Chii

Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)

Stayed in Jan 2025

Business traveler

7 review

7.0/10

Posted on Feb 8, 2025

Attitude of the staff here is very nice, helpful & polite, especially front desk. The bed sheet and floor are a bit dirty when i checked in. Always wet floor near toilet bowl area since day 1, does not dry up easily. The sound insulation is not very good. Every morning at 9am，house keeping can be your morning call / alarm. The impact of the cleaner when cleaning other places was very strong. The impact made me feel shaky while lying on the bed. It was incredible. Overall 3.5/5

Response from Property: Hi, Thank you for taking the time to share your feedback. We truly appreciate your kind words about our staff, especially the front desk team. Providing warm and helpful service is always our priority, and we’re glad you had a positive experience in that regard.We sincerely apologize for the cleanliness concerns and the noise disturbances you encountered during your stay. Your comments have been shared with our housekeeping team to ensure improvements are made. We will also review our cleaning schedule to minimize disruptions for our guests.Your feedback is invaluable as we continuously work to enhance our guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable stay in the future. Thank you!

Callum Robert

Double Studio No Window (Sealy Mattress, Lightning Speed Wifi)

Stayed in Jun 2025

Solo traveler

55 review

9.0/10

Great

Posted on Aug 1, 2025

I really enjoyed my stay at Toojou. Despite being in a windowless room, it never felt claustrophobic. The hotel has good facilities and is in a great location, which is walkable to the main attractions. Overall, a very pleasant stay.