2ND TO 7TH FLOOR, NO 25, OFF JALAN PANTAI, Kota Kinabalu, Sabah, 88000, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
371 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyโso every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.5
Service9.1
Cleanliness8.9
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All reviews(371)
Positive reviews(353)
Reviews with photos/video(118)
Offers pick-up/drop-offs(37)
Great value for money(36)
Average sound insulation(31)
Convenient for shopping(27)
Friendly front desk staff(21)
Well decorated(11)
Close to airport(11)
Many amenities(10)
Negative reviews(18)
Guest User
Standard City View Twin Room
Stayed in Mar 2025
Couples
18 review
5.5/10
Posted on Apr 3, 2025
Book one night for $57. Chose a twin room but was given a bulk bed. Wish i book a double bed. We came over from climbing kk mountain and were too tired to ask for change. Disappointed. The room design is special but the socket position is questionable. The socket should be at the bedside but it was far end of the leg. The person who slept the top bed do not have any socket to change. The bed light provided was also spoiled. U have to request tooth brush comb on the spot. Pls take note on the light that will shine in the morning from the bathroom as the door is reel glass. If u are a light sleeper, dont book here. I will not book this hotel again. Oh u have to take the lift up to lobby and then to ur room. Too troublesoom
6/16
Response from Property: Dear valued guest, thank you for your review. We apologies for the inconvenience caused. We will endeavor to improve our service quality. We hope to have the opportunity to serve you again. I wish you a safe journey
Fukai Mori
Superior City View Double Room
Stayed in Dec 2024
Couples
11 review
10.0/10
Outstanding
Posted on Jan 30, 2025
Stanton Gaya Hotel, is a strategic location hotel in gaya street to Anjung Kinabalu, watsons (is a must to buy sampingan yang tertinggal) & Coffee Shops at night (the laundry just next to the Cafe). Just walking distance.
Will repeat soon ๐
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
irislee1501
Deluxe Family
Stayed in Nov 2024
Family
25 review
9.0/10
Great
Posted on Dec 22, 2024
Nice and clean hotel, friendly staff. Very convenience and walking distance to most of the famous restaurants. Near Suria Shopping center, near pasar pagi and night market during weekend.
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Superior City View Double Room
Stayed in Apr 2025
Couples
3 review
9.5/10
Amazing
Posted on Jun 1, 2025
Good hospitality and wamth welcome! Strategic location, easy to find food and within walking distance to Suria Sabah
KOE WN
Superior Family Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 26, 2025
We especially like the location which is a short stroll away to Gaya street where plenty of shops and eateries can be found. The room we stayed is spacious and clean. The air-con could do with some servicing though as it wasnโt effective.Also, the drainage in the bathroom was slow. ย All in all, we had a pleasant one night ย stay.
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Anonymous User
Standard City View Double Room
Stayed in Oct 2024
Couples
5 review
9.5/10
Amazing
Posted on Nov 23, 2024
So far so good just abit sound out there. I hope the lift only can let customer to access their room level with their card access and it seems anyone can go up there without the room card. Hope the owner can take note on this.
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Nurul
Standard City View Twin Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 14, 2024
Happy bilik cantek
Interior cantikkkk
Sure dtg lagi๐๐๐๐๐
Service terbaikkkkk๐๐๐๐ธ๐ธ
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Standard City View Double Room
Stayed in Apr 2025
Solo travelers
1 review
9.0/10
Great
Posted on May 18, 2025
Staff were friendly and helpful. Location was great, easily walkable to many eateries and convenient store.
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
LalaKong
Standard City View Double Room
Stayed in Nov 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Dec 10, 2024
โค๏ธโค๏ธโค๏ธ๐๐๐๐๐๐๐๐๐๐
Will visit back next time
I like the.room
And.the.staff
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Guest User
Standard City View Double Room
Stayed in Oct 2024
Solo travelers
23 review
8.5/10
Very Good
Posted on Jan 2, 2025
The toilet was stinky but location and staff was really nice.
Response from Property: Dear valued guest, thank you for your review. We apologise for the toilet problem the you mention. We will endeavour to improve our service quality. We hope to have the opportunity to serve you again. I wish you a safe journey.
Erlingsan
Standard City View Double Room
Stayed in Feb 2025
Couples
12 review
10.0/10
Outstanding
Posted on Mar 27, 2025
Stanton Gaya Hotel is a very decent 3* hotel right in the center of Kota Kinabalu. All the recommended food places, cafes are just short walking distance. The staff is very kind and helpful. You may arrive earlier, but you can leave the luggage there and the kind receptionist will Whatsapp you, when the room is ready (probably well before the official 3pm check in time, at least according to our experience).
Insolation has some problems, so if you have noisy neighbors you need to use earplugs...
Response from Property: Dear valued guest, thank you for your review. We apologies for the inconvenience caused. We will endeavor to improve our service quality. We hope to have the opportunity to serve you again. I wish you a safe journey
YEN YEE
Standard City View Double Room
Stayed in Aug 2024
Couples
5 review
10.0/10
Outstanding
Posted on Oct 3, 2024
The hotel location is very strategic, near to famous attractions, eateries and malls in KK city and also they have 24hr front desk which is a huge bonus, overall the room is good but the water heater is a bit unstable and got a few times of power-trip
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
Adlina Abdul
Superior City View Double Room
Stayed in Dec 2024
Couples
4 review
9.0/10
Great
Posted on Feb 19, 2025
lif was too small
Response from Property: Dear valued guest, thank you for your review. We hope to have the opportunity to serve you again. I wish you a safe journey.
LEE SIN YI
Standard Family Room
Stayed in Aug 2024
Family
1 review
10.0/10
Outstanding
Posted on Sep 2, 2024
The room is super clean and the location is strategic. The staff also very nice. They give us a free luggage tag when we were check out. Thank u so much !
Response from Property: Dear valued guest, thank you for your praise. With your support, our service quality can be further improved. We hope to have the opportunity to serve you again. I wish you a safe and happy journey.
On cloud 9
Standard City View Twin Room
Stayed in Jun 2024
Family
45 review
9.0/10
Great
Posted on Jul 12, 2024
The room is very clean and tidy. They provide basic amenities. They collect RM50 for deposit and return after checkout (only receive cash). Nearby many restaurants so easy to find food. Smooth checkin and the staff very accommodating.
Minor: the drain in the bathroom draining VERY slow, so we shower with โfloodedโ floor. The hotel should check if there is clogging.
6/15
Response from Property: Dear value guest, we are sorry about the water supply issue due to some of level still under renovation. We heard your voice. And we will improve as soon as possible. Hope can meet you again.