Island Paradise Resort Club

Very disappointing for $AUD300+ per night. No bar or restaurant, breakfast very poor (no tropical fresh fruit or yoghurt, one egg dish, mostly Asian food), pool so heavily chlorinated my eyes were red & irritated for over an hour! Apart from the very helpful & apologetic female staff member, this stay was one of my worst.

I spent Xmas week 2023 in Island Paradise Resort Club in Palau. 5 nights in standard room and 1 night at the challet ＞ Very good location - walking distance to few restaurants, shops and tour agencies ＞ Sea view ＞ Rooms are spacious and neat ＞ Staff is friendly and helpful when you need ＞ Hotel is not so busy, peaceful atmosphere ＞ Wooden construction gives it a local / beachhouse appeal ＞ Good size swimming pool Only downside is that only Breakfast is served there. Lunch & dinner must be taken elsewhere ... well great opportunity to explore Palau

Given the hefty price tag we paid for a stay at this place, we expected at least a 3 or 4-star treatment if not a luxury 5-star stay. But what we were treated to was the exact opposite. Our stay felt worse than what we might expect from a super-budget motel! Most of the things in the resort were shut down and not even available for us as kept hearing the reason ‘Recovering from Covid’ throughout! IF that was the reason, then a semi-functional hotel should not be charging full price and such a high rate!!! Though the place is so tiring and basic, the reason I have still rated this with 2 stars is the wonderful staff and the fantastic waterfront location. Everything else is disappointing. - There are no Food and Beverage outlets on site, and we couldn't even get dinner in such a captive place and were forced to order from outside! And so many places were not even open or delivering here! - The breakfast was a super lame affair (didnt even qualify to be labeled as ‘breakfast’) and didnt even stay open beyond 9 am, serving stale weak coffee!! - The internet connectivity was a disaster! And it was not related to the Island’s isolated location. I was able to get high-speed connections in random budget bars on the island that are so much faster than a supposedly high-quality hotel! Not something you expect from a place like this. -There is not enough staff to help and the place is more like a FAMILY RUN mom-and-pop shop! -Finally given its ********* family owners and staff the place felt more like a ********* resort with only staff from the nation who couldn't speak in English and even the equipment in the room were all in Chinese!! Super frustrating. LOCATION: Great location on the waterfront and near downtown DINE + DRINK: No Bar or Restaurant on site. It felt like a graveyard throughout our stay with all lights off and nothing open! ROOM: We stayed in Room 203, so this review is based on that; VIEW: Sweet view of the waterfront and the swimming pool; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: Decent cosmetics, but better to bring your own! FACILITIES: No Gym on site. Lovely pool with a nice view. SERVICE: Friendly staff that took care of all our needs with a smile and made us feel pampered and well taken care of. Special Shout out to RONNIE and Meghan along with Alexie. HOW WIRED YOU WILL BE: Disaster of a WiFi!!. A Random model of TV that didnt even work and had no satellite connection! More of a prop in the room