Hotel 47°

We booked a superior room, but we didn't like the room (it was dark and next to the elevator). We had to pay €88 per night for a deluxe room. The room was bright and had a beautiful view of the Rhine. The hotel room was clean and comfortable, but the reception staff was unprofessional and arrogant. At breakfast, the staff was completely overwhelmed. We had to wait 30 minutes for a cappuccino. Overall, the staff didn't live up to the expectations of a 4-star hotel.

Extremely bad review: fraud, insulting customers, and malicious blackmail! 1️⃣ Malicious accusation + blackmail The hotel accused me of dirtying the lamp and demanded 95 euros to replace it. The evidence was clear: the stains were clearly old (visible even in dim light) and I only stayed 2 nights. When I asked for a maintenance certificate or price list, they refused to produce one. And when I asked them to show me a photo of the front desk lamp when I checked in as evidence, they couldn't produce any. This is clear slander and blackmail! This is blackmail! Specializes in defrauding guests of their money. 2️⃣ Invasion of privacy + secretly photographing items I had put up a "Do Not Disturb" sign, but the staff still barged into the room without permission! He clearly had my contact information but did not try to contact me at all and only entered the room after obtaining my consent. What’s even more disgusting is that they secretly took photos of my personal belongings, seriously infringing my privacy and human rights. 3️⃣ The room is like a garbage dump The carpet is moldy and the walls are cracked. It is not worth the price at all! After the complaint, the manager had an arrogant attitude: "You can stay here or not. You can pay for it later!" My reasonable cancellation of the order was unreasonably rejected. As a lone Chinese woman traveling alone, I was maliciously targeted and deliberately put under mental pressure throughout the entire process. Sexism, racism! 4️⃣Poor privacy There are peeping neighbors around, which also violates my privacy.

靠近湖邊，貴

Nun war ich zum zweiten Mal im Hotel 47 Grad und alles war wieder perfekt!Die Leute sind alle sehr nett und an der Rezeption einfach wieder spitze! Eine Besonderheit ist die Lüftungsanlage die so angenehm kühlt ohne Halsschmerzen zu verursachen! Das Frühstücksbuffet konnte ich auch draußen an der Rheinpromenade genießen! Mit meiner ansässigen Familie habe ich oft nach einem Spaziergang in der Lounge oder draußen wunderbare Cocktails genossen! Hier fühle ich mich wohl und werde sehr gerne wiederkommen!