Guest User
September 18, 2024
First and foremost the room, food and ambience is great and lovely, My rating of 10 given for the same. The service communication and coordination between staffs and departments lacks a lot. For enjoying the ambience and room size during weekend stay for 1night is fine rest I will not be suggesting due to price of a 5star & getting service of a 1star. I went to celebrate my wife's bday and went 2hrs prior to have special arrangments with my own personal gift and cake and just requested to preplace prior check inn same was not done. Turn down service was not done i had to request MOD again as I had previously requested with time. Again during check out no interaction was done and same cake which I had given a night prior to IRD and requested them to give upon check out same was not given neither later recieved any call and I am still waiting for membership points. Bablu from Life guard swimming pool shows outstanding hospitality and warmth and a guy to recommend.