Hotel Consulate by BookMeriHotel

Toilet seat was broken.

I booked this hotel for day use only through MakeMyTrip, paying ₹1213. We arrived early in the morning and had a visa appointment at 9 AM, followed by travel later that same day. I just needed a clean place to freshen up and rest briefly, but the experience was terrible from the start. The first room I was given was in terrible condition – the bedsheet was dirty, and we had to request staff to change it. Instead of changing the linen, they shifted us to another room on the third floor. Unfortunately, the second room was even worse: The bedsheet was nearly torn, and the pillow covers smelled awful, like they hadn’t been washed in weeks. The floor was dirty, and the toilet sprinkler was filthy, with visible stains. The cup provided for drinking water was stained from inside. Even the tea and coffee sachets were placed in dusty, grimy containers. This was a basic hygiene failure. I’ve never seen anything like it. At checkout, I informed the receptionist about the poor condition of the rooms — not to complain for myself, but so future guests wouldn’t have to face the same situation. What shocked me was her response: she blamed previous guests for the condition of the room and claimed that some customers use the tea/coffee containers as ashtrays. Even if that were true, the hotel should properly clean the room before giving it to the next guest. Instead, she just kept giving excuses and took no responsibility. This place is completely unhygienic, mismanaged, and unprofessional. I had to leave without using the room properly because it was just not usable. Not recommended at all, even for a short stay or day-use. I hope the hotel takes this feedback seriously and improves its cleanliness and customer service. and Unhygienic – Not Worth Even for Day Use I booked this hotel for day use only through MakeMyTrip, paying ₹1213. I arrived early in the morning and had a visa appointment at 9 AM, followed by travel later that same day. I just needed a clean place to freshen up and rest briefly, but the experience was terrible from the start. The first room I was given was in terrible condition – the bedsheet was dirty, and we had to request staff to change it. Instead of changing the linen, they shifted us to another room on the third floor. Unfortunately, the second room was even worse: The bedsheet was nearly torn, and the pillow covers smelled awful, like they hadn’t been washed in weeks. The floor was dirty, and the toilet sprinkler was filthy, with visible stains. The cup provided for drinking water was stained from inside. Even the tea and coffee sachets were placed in dusty, grimy containers. This was a basic hygiene failure. I’ve never seen anything like it. At checkout, I informed the receptionist about the poor condition of the rooms — not to complain for myself, but so future guests wouldn’t have to face the same situation. What shocked me was her response: she blamed previous guests for the condition of the room and claimed that some cus

room is terrible and not as shown in the picture, i booked through makemytrip but not now i regret for booking. ac is also not working and ambience is pathetic. it is more terrible, can say it is a lodge/dormitory and hotel.

Room is terrible and not as shown in the picture, i booked but not now i regret for booking. Ac is also not working and ambience is pathetic. It is more terrible , can say it is a lodge/dormitory and not a hotel. Water was not coming in the bathroom.

Friendly and welcoming staff. Good food. Staff if friendly and polite.

The Location of the hotel is perfect. But I booked the delux Room but they only have old category of rooms. All the Prices of the foods are highly extra Priced and for that I have roam outside for Food. Even if you see laundry Charges You can feel that you booked a room at ITC. The laundry Charge of a handcarchief is 25 RS. Staffs beheviours are okay no issue about that.