Hotels in Klong Son, Koh Chang

This hotel is incredibly beautiful - beautiful nature, convenience and comfort, privacy. To fully experience the atmosphere, it is best to take a large Deluxe room with a panoramic floor-to-ceiling window and a balcony. The views of the mountains and river are stunning, especially at sunset. We lived here for 12 days and didn’t want to leave, and of course, we definitely want to come back. - Food - the most beautiful breakfasts of my life, when the transparent waves of the morning surf almost touch your table. And of course very tasty! There are scrambled eggs and an omelet, several types of muesli and cereal, two types of bread, pancakes, yogurt, watermelon, papaya, pineapples, two meat dishes with vegetables (usually chicken and pork, sometimes beef), a potato dish, two types of rice, noodles, hot bacon and sausage, cold cheese and sausage, two types of soup, fresh vegetables - cherry tomatoes, cucumbers, bell peppers, lettuce, olives. And of course delicious coffee from the machine! There is also a happy hour from 16 to 18, when you can buy two cocktails for the price of one and enjoy the sunset. Dinners are also very tasty (the price is high, as on the whole island by the sea, if you want half the price, there are plenty of places on the side of the road) - The area is very large and, in comparison with the rest of the island, very well-groomed, especially in the beach area with the villas. They transport you along it and to the store using hotel cars without any problems, you don’t have to wait much, but it’s better to take a bike and ride around the entire island yourself. - The Deluxe room is very beautiful and stylish, the furniture is quite new, but in some places it has already been damaged by sloppy people. Huge bathroom, very comfortable. The bed is soft and comfortable. - Cleaning and change of towels every day. Change the bed every few days. The bed linen smells very nice. - Water - 2 bottles of 0.5 liters per room. This is not enough for the daily consumption rate and you need to buy your own water. But since the hotel transports you to the store, this is not a problem. - The Internet is rather weak for work and often cuts out. For relaxation - not needed at all. Here you want to enjoy nature and the sea. - Beaches - there are several within walking distance. Their depth depends on the tide; it is better to look at the tide chart. And beauty depends on the direction of the wind. In the calm there is very beautiful and clean water on all nearby beaches. But the most beautiful beach is Long Beach in the eastern part of the island; from the hotel it takes about 1 hour to get there by bike. And it’s better in the morning; there are practically no people there until 10 am.

The location is a very short ride from the ferry port. We had a deluxe double room with a balcony and it was beautiful. Lovely, comfortable bed, ample storage, tv, fridge, black out blinds, lovely bathroom. Aircon and ceiling fan. Balcony had a clother airer and also furniture to sit out and watch the beautiful sunsets. There were 2 pools we could use, one smaller which never had anyone else in it and huge one that was owned by another next-door resort, but we never used that. You don't need to when you have such a beautiful beach and clear sea in front of you. The hotel supplies sun loungers on the lawn area and deckchairs on the beach. The staff are super friendly and often brought out free drinks and snacks in the afternoons. It's a very personal service. We had breakfast included and sometimes had lunch and dinner, all of which were good. The hotel supplies free kayaks and paddleboards, though one of the guests told us this. That's one thing the hotel staff could do a little better - provide information about the facilities on offer and also about the island, trips etc. As the hotel is a little way from the main tourist areas of Koh Chang (White Sands Beach etc), you have to take taxis which are very expensive, or we ended up hiring a scooter which was so much cheaper, but then you have to have your wits about you. It's an extremely hilly journey west out of the hotel to get to the more tourist areas and not for the faint hearted. The hotel helped us arrange the scooter hire. Koh Chang itself is beautiful. We visited lovely beaches (e.g. White Sands and Lonely), saw monkeys and elephants and people are incredibly friendly. I also went snorkeling to the National Park, which was just incredible. I've been fortunate enough to go to the Maldives a few times, but have never seen coral as alive and beautiful as I saw off Koh Chang. Definitely return.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Very nice hotel. The staff was friendly and attentive. The swimming pool was great, however the Waterslide was not working. The Jacuzzi in the room is not good as the water jet does not really hit on the body. Breakfast was very good. Location wise it is walking distance to most restaurants and shops.

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

Very nice hotel, unfortunately a little afforded, but still very nice. We had a bungalow right at the neighbouring river, which was beautiful from the location, but was very standardly furnished from the inside and quite afforded. It was also very easy to screw. But this is in the limits, you can see it away. There are 2 beautiful pools in the plant with sufficient lifting areas. Also a free shuttle boat service is offered to the beach and to the Fireflys. However, if you have a bad time you wait for the shuttle to take one back with or miss the return (18:00), you will have to go back about 25 minutes (navi or local knowledge needed). The breakfast buffet is unrecommended, the selection is very small and tastefully not so good, then prefer to breakfast outdoor for small money. The service itself was completely OK and clean the facility is also. From the location a roller is beneficial, but no need, in 15-20 min walking road you also reach the most important. The wire in the rooms is OK, enough for Netflix. But vllt. not so suitable for work.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.