KC Grande Resort Koh Chang

在裝修！不要來！不要來！訂的豪華海景房，結果直接給你送到什麼花園別墅，馬上去問前台，她才告訴你，豪華海景房在裝修，沒房！美名其曰已經免費升級到花園別墅，但這個花園別墅誰願意住啊！！！又小又潮，小到兩個行李箱都沒地方放！！！一進房間就是一股黴味！！！還離哪裡都遠！小昆蟲還一大堆！好好的度假心情被完全破壞！絕對差評！

環境一流，設施舊了，看到在改造裝修翻新中，相信11月份以後又會比較棒了

at first they settled us in the old building, there were problems with the air conditioner, the stench was unbearable, the next day we wrote to the hotel and the support service, went to the reception and the room was changed across the road on the hillside, the rooms there are more or less fresh, but the air conditioner still had a slight smell, in the end we liked the room with a view of the sea, the pool on the roof was very helpful when we just wanted to cool off a little, peace and quiet. Since the tickets allowed it, we extended the room for another 2 nights (at first we wanted to stay in Pattaya), but the sea won!!!

Excellent hotel, breakfasts are the best on the island)

The environment is very good, the service is friendly and the breakfast is also very rich.

Checked in on 2025.7.16. When I arrived at the front desk, she told me that the deluxe sea view room I booked was under renovation, so she upgraded me to a garden villa. I saw that the main building was indeed under renovation and only a small part was still habitable, so I checked into the garden villa in Figure 4. As soon as I entered the door, I found a gecko, two geckos, three geckos... I called someone to deal with it, and after a long time, someone came with a ladder, a towel, and a bottle of insecticide and sprayed it. How could I scare them away? I can do it myself... I went to the front desk to find someone again. I asked to pay extra to move to the front row because walking from this room to the front desk is like walking in a primeval forest, and frogs croaking and jumping on you at any time. It's scary enough. The brave ones are fine. I'm a coward. As a result, they didn't have a room to change to. I was helpless and angry and could only ask Ctrip to solve it. Ctrip asked me to endure it for one night and changed it to the room type I booked the next day. Then it was very interesting. Haha. Obviously no one was living on the second floor, but they asked me to stay on the first floor. No matter what I said, it was not acceptable. The attitude towards Chinese people is simply terrible... I saw Europeans and Americans grinning from ear to ear, and they looked depressed when talking to Chinese people. I don't know why Thai people are so lucky not to stay with Chinese people, haha.