Club Mahindra Virajpet, Coorg

It's my pleasure to visit club Mahindra virajpet Best stay I had ever. I was there for 3 days and I had tremendous stay. while taking meal package I took for 3 times meal package. I'm aa coffee lover where ever I go I taste coffee. I was having dinner in aroma restaurant chef Santosh and mithun was taking feedback on every meal. They surprised me with coffee flavored bruschetta. Everytime I was drinking coffee this time I had bread coffee which I had ever tasted. In the breakfast they served me coffee flavored sweet buns it was mouth watering. I really appreciate the effort of the specialized chef team. I really going to miss the virajpet club Mahindra thank you for making my time awesome.

I highly recommend the plantation walking tour. Madan, the naturalist is very knowledgeable and passionate about everything to do with coffee and local flora and fauna. ++ restaurant, staff friendliness/courteous, well kept property, cleanliness -- buildings are clustered and crowded, rooms suffer from high humidity, would have enjoyed more outdoor activities like hikes, treks, bonfires, live performances of local dance and music

Lovely location and wonderful weather to relax. Continue your great work team Mahindra Siddesha was awesome with his magic tricks Nikita and sanghamitra... taught us basic Salsa and we had a lovely time in the happy hub Wonderful spread in the buffet

Club Mahindra ,Virajapete property is going from bad to worse with extremely deteriorating standards. Surprising to note that they are only keen on increasing revenue generation without bothering to enhance customer service standards .They desperately increase membership without much increase in their properties.There's always a mad rush in securing desired accomodation by members.Despite this,they offer bookings to non members too,which is grave injustice to their members. Roads to the property is in extremely poor condition and with improper signboards.Insufficient parking for guest vehicles.The team are in a hurry to collect the complete accomodation payment upfront,right at arrival, despite having collected booking advance.This in itself exposes their own lack of confidence in guest experience and utter disregard to standard hospitality norms. Rooms are ill maintained and stinks.House keeping needs repeated reminders to clean up and even to provide sufficient towels based on the number of guests. Fun zone is a rip off with high rates for everything without any concern for user safety.Badminton court had water stagnation and guests falling and injuring.Despite repeated pleas, it was not cleaned.There's no first aid kit to cater to injuries. Rusted and broken equipments.Swimming pool is unmanned with many guests jumping in with regular costumes ,without proper swim wear.Music and dance programs are too cringe and needs a professional touch to cater to families. Food prices are extremely high and food court is packed without any place to find a seating.Defeats the purpose of a serene holiday with this ambience.Food taste is too mediocre and options are limited with the same menu repeated everyday despite high costs.During check out, additional charges are billed without usage or double billed for already paid services and unless checked, it can be a rip off to the guests .This is extremely poor guest relations by the resort. Many resorts in the vicinity offer a far better experience at much lower costs. Not at all recommended!!

Plantation walk was a great experience, naturists has very immense knowledge and explanation about the coffee flavours was very interesting. It was a very interesting and enjoyable experience. We had a walk in coffee plantation and had a good conversation about its journey.

The 4-5 km route to the resort is worse, the road condition is pathetic and you will think twice to go in and out of resort The check in process is painfully slow We have to wait for 45 minutes for food to come at the alacarte restaurant and the taste was mediocre. No value for money. No WIFI we were promised a dongle as I had to get few things done but when I tried checking for dongle I was told sorry. The rooms were big but not clean , the toilets were stinking and curtains had stains on them. A very bad experience for family visiting club Mahindra resort for 1st time. To top all this bad experience some cash was stolen from my parents room The wing name Imperial where room was situated, if guests are staying in these wings avoid leaving valuables in the room during cleaning or going out. For a 5 star resort the staff hospitality was poor, the manager assured me but nothing has happened since. The only good thing is they have good activities for guest.

We went for a guided plantation walk by Madan and it was very well done. He really knows his stuff and he offered detailed and engaging guidance on so many different wildlife species of the western ghats. It was quite interesting to get a good glimpse into the rich and fascinating biodiversity of the western ghats.

Good stay and comfortable for each aspect, like rooms property, staff is very helpful, recommended for family vacation. Siddesha have in happy hub, he used to show the magician trick, it was awesome. Food also good and having lot of activities for Kids.

The overall experience was great. The highlight was the coffee plantation visit with naturalist Madan. We went deep into the plantation and had a wonderful time. Got an in depth idea on how the coffee plant grows and also about a lot of different plant species. Overall a great experience and would definitely recommend it.