Hotels in Copenhagen Center, Kobenhavn K

Excellent Location, but Room for Improvement in Services The hotel’s location is ideal, with direct access to the lake and a beautiful surrounding area. Regarding amenities, while there are several options (sauna, gym, steam bath), the overall experience does not match that of other Marriott hotels I have visited. There were some shortcomings in the room that should not have been present. For instance, the shower gel dispenser was empty upon my arrival, and I had to notify the reception. Items such as toothbrushes, bathrobes, and slippers were not provided in the room but could be collected from the entrance. I would prefer these essentials to be available in the room initially. The breakfast was satisfactory, though not as rich as in other Marriott locations. There was a delay in the process of entering the restaurant, with only one staff member handling guest seating. This occasionally led to wait times of up to 10 minutes during peak hours (notably on 4 out of the 8 days of my stay). However, the staff was impeccable—extremely polite, professional, and always willing to assist. If some improvements are made in amenities and organization, the hotel could offer a more complete and enjoyable stay.

The hotel location is not far from train station, so it’s comfortable to reside at this hotel. But my experience is not so good. I had asked for many helps, but customer service had just told me to edit those problems and no one came to help me anymore. So it’s a bad experience I had found in trip.

Breakfast was amazing. The staff were always happy to help, especially the restaurant staff. The pool is not free for guests - it’s part of the paid for spa experience which was around 300 DKK per person. The luggage storage is 50 DKK per 4 hours so if you plan to leave your luggage at the hotel during the day you check out then you will need to pay for it.

Stayed here for a week. The nuts were delicious. It felt like a fairytale world. Copenhagen is a bit cold in the summer. You have to wear a down jacket when you go out at night. The design is OK but the quality is average. People who pursue quality can stay in another hotel called Sander. It is very comfortable there.

The location is very good. I arrived in Copenhagen on an early morning flight, but the front desk also helped me check in. I am very grateful for their professional service.

It is really nice，the room is clean and suitable. And the employee is kind. The location is good and you can buy things easily. It is convenient to take bus or train, both are close to the hotel, and the hall of hotel is beautiful. Besides, you can see beautiful sense in the room. The hotel is a good choice for travel and desire to try.

The hotel is designed with an online aesthetic. The public areas and rooms are warm, clean and beautiful. The selected works are also very good. Some of them have prices. You can contact the gallery to purchase them. The model is quite good. The supplies in the hotel are also ”carefully selected” in design, and there is also a hot water bottle that is very friendly to Chinese people who love drinking hot water! Haha that’s awesome 👏 The location is very convenient, right next to the central train station, easy to go anywhere. The restaurant is beautiful too! Small hotels in Europe no longer provide slippers, which is a little inconvenient (but bring your own)

Facilities: The facilities are OK, the rooftop restaurant terrace is great, the room is a little small, and the bed is very comfortable. Hygiene: The hotel's sanitation conditions are excellent! Environment: The environment is very good, close to the subway stationⓂ️Ⓜ️Ⓜ️Ⓜ️, there are many shops, supermarkets, restaurants and bars nearby! Service: The service attitude is very good.

The location is excellent, near the New Port. It takes 700 meters to walk from the airport to the New Port by subway. The main attractions can be reached on foot, such as the New Port, Rosenborg Palace, Frederick Church, Mermaid, etc. The room is on the canal, with a panoramic view of the Opera House and the Royal Theater. Although the room is not big, it has a strong sense of design, good quality, and antique style. There is a Chinese restaurant (Dongyuan) near the New Port, and the food is OK.

Everything was great and it's the perfect place to meet new people. However, the wait for the lift is extremely long, and it can get pretty hot in summer as the windows can only be partially opened. Lack of places to hang the towels as well though the storage lockers and big and great.