Kobe Higashinada Ward Hotels

I have always liked the Sheraton Group. This time when I went to Kobe, I stayed at the Sheraton Hotel located on an artificial island for one night. The remote location is understandable, but unfortunately the service attitude of the front desk staff was very bad, which was simply the worst experience I have had in Japan. Is it because it mainly serves foreigners? The room is a good size, the bathroom is old-fashioned. The breakfast was rich and the reception staff at the door was very friendly. The most commendable thing is the hotel's hot spring facilities. The Rokko Mountain Hot Spring is very comfortable, and there is a lounge for everyone to drink tea and rest, which is the most bonus part. Fortunately, I drove myself, otherwise I would not choose a hotel in this location.

Not close to the Kobe city and decoration is old. But the price is reasonable. Hotel's buffet breakfast makes me surprised, there are many food for selection and delicious. Good stay for self driving person, good.

I stayed for two nights. First, I received my key at the front desk, and in the lobby, there was a service where you could choose from several types of bath salts and have them put in a cup, as well as snacks, nuts, shochu, shoe polish, mobile phone screen cleaner, etc. I was excited even before entering the room! For breakfast, you just input your favorite breakfast and time on the TV screen, and they will open the door to your room (double door) and deliver it to you on the table, which was convenient. The pizza toast morning was warm and delicious, with shredded cabbage salad and pizza toast! At first, I didn't understand the system, so I called the front desk to inquire, but they were very kind and explained it to me. I was very satisfied with the price and service! Next time I stay in Kobe, I will stay at this hotel!

Overall it’s good, it’s a bit old, the sanitation is average, but the room is quite big, the price is quite high, and there are large windows. The sun is very good. It’s much better than a commercial hotel. It’s a bit old. It should be an old hotel. If you go to the nearby business trip, you will go to live again.

If we ignore the ”Love Hotel” connotation, which can be a little confusing at first, the hotel is fantastic, and for this price (during the week), it's VERY difficult to find equivalent quality. A huge TV is opposite the bed, and with a little fiddling with the cables, you can even put your computer on it... The bed is huge and comfortable, the bathroom is large and luxurious, frankly superb, I've rarely stayed in such a good hotel. The hotel is a bit far from the city center, and the nearest station isn't right next door, the only minor complaint. I would happily return!!!

Great hotel.Great value for money when we stayed.Location excellen bring near the shops and food establishments.zKpbe is well worth a visit and in reality it's as good if not better than Osaka. Room sizes were good. Would definitely stay again here at this hotel.

It takes about 20 minutes to take the bus + walk from Shin-Kobe Station. It is a 10-minute walk from Sannomiya Station. The location is convenient and the environment is OK. The restaurant is relatively small and it is a bit difficult to find a seat when there are many people in the morning.

The hotel is ideally situated between Sannomiya and Motomachi Stations, making both easily accessible on foot. It's right on a shopping street and surrounded by many convenience stores, making the location superb. While the room was a bit small overall, the bathroom was quite spacious, and the wet/dry separation was a huge plus. The rooms are well-appointed and felt very clean. The lobby offers self-service amenities like skincare products and tea bags. There's also a self-service laundry room on the 10th floor where you can wash a good amount of clothes for just 600 JPY – perfect for families on vacation. The staff are fluent in English and highly professional. Both check-in and check-out are self-service, which is very convenient. I would definitely choose to stay here again on my next visit to Kobe.

Located in the central business district, the hotel is about a 10-minute walk from Hanshin Sannomiya Station. The walk itself is quite enjoyable, lined with numerous restaurants, gourmet food stalls, and chic boutiques, so the distance wasn't an issue at all. Considering the price, the room was more than satisfactory – clean and well-maintained. The breakfast spread was also excellent. I even found that paying directly at the front desk upon arrival offered a slightly better rate than booking for the next day, making it fantastic value for money. This place is a paradise for shoppers, with a The North Face store right downstairs and other popular brands like Arc'teryx, Mont-bell, Blue Bottle Coffee, and Issey Miyake just a stone's throw away. The area still feels quite local and hasn't been heavily touristed, offering a more genuine and relaxed Japanese experience. The hotel's proximity to the sea also offers a delightful evening stroll to the port, where you can enjoy quiet, undisturbed views. The gentle night air and boundless romantic serenity were truly therapeutic.

The hotel is located in the CBD, very strategic location to access to everywhere. 5mins walk to the Chinatown, 10mins walk to train station, 15mins walk to Meriken park. The hotel seems a bit old but very well maintained, clean and comfortable. Staffs are very friendly and helpful. We love the stay very much and super valuable for its price!