Guest User
November 16, 2024
Seriously advise all Chinese people, even those who do not speak Japanese, not to book this hotel. 1. Throughout the hotel, 99% of the written instructions and staff speak Japanese, not even English. In the entire hotel, you can only find one or two employees who can speak a few words, at the front desk. Basically, there is no way to communicate any problem. 2. The set meal booked online does not include dinner options. The actual hotel has different sets of packages for Japanese-speaking customers who book on the official website. 3. Dinner and breakfast are terrible! ! ! ! I don't know where all the good reviews come from! It's either very salty or very sweet. There is also a pot in the middle for cooking rice, which needs to be cooked in front of you for 25 minutes. We waited for 25 minutes for our first pot, and it was finally burned to charcoal black. The clerk said it was okay and could be eaten! Charcoal black! Not the golden color of rice crust, but burnt black! As a result, the waiter couldn't communicate in English either. He used a mobile phone to translate for more than ten to twenty minutes, but we couldn't communicate at all. Only after our strong request did we change the order. We thought they would rush to make it in the kitchen. But they still brought a new portion of uncooked rice in front of you and asked you to watch the pot and cook it again for 25 minutes. We just stared at each other with empty stomachs and waited for another 25 minutes. The whole meal took 2 hours, and not to mention the boys, even I, a girl, didn't feel full! The service attitude of the store clerks was not good. The male manager didn't smile at all. He nodded and bowed to the Japanese customers. Because we were not full, we had to walk down the mountain to the convenience store to buy things (ps the hotel is on the mountain and you have to climb up and down to buy things). 4. When checking in, you are asked to choose the breakfast time. There are three times. I was confused at first. I have never seen a time required to eat breakfast in the store. I thought it was a seat. As a result, I went there the next day and found that it was just an ordinary buffet. Ordinary buffets also require guests to reserve a time to eat breakfast according to the regulations. This is the first time I have seen it. It's outrageous. Breakfast is basically some small cakes, curry rice, and pickled products. In short, for the appetite of Chinese people, it is equivalent to having no food. This price and this level are outrageous. 5. Dining in the restaurant, I found that Chinese customers are basically arranged at ordinary tables. Only Japanese guests will be arranged with more comfortable and exquisite tatami seats. I don’t know if it is discrimination. 6. Check-out time is 10:30!!! The hot spring closes at 10 o'clock in the morning! Check-out within 30 minutes after the deadline will be charged 1/3 of the room fee!! In conclusion, it is really a waste to spend more than 2,000 yuan to stay in a hotel of this level. Don't come to such a place if you have to travel a long way! ! !
Original TextTranslation provided by Google