Popular Klojen 4-star Hotels

One of the best hotel in hospitlity industry.. It was nice 2 days stayed here..at 101 Hotel Malang Oj. Since 2018 ,101 is the first hotel on my list. I visited Malang because my daughter studied at Brawijaya University.location near the center of the town,nice clean room and comfort with the view of mount Arjuna.I love it. Thanks to the staff who worked here,Erwin,Wulan Nafisa,Amanda ,Rully ,and Ravin etc,for apl the attention and services,and the surprise for me and my family. I believed this hotel will be doing great and successin the future.

If you'd like a hotel with a view in Malang, and centrally located inside the city, this is the hotel for you. It gives me a great value for the money. I stayed at standard twin bed room with a balcony with mountain view. The location is superb. I can walk 10-15 minutes to Kawi Street, where many restaurants located. However, a few things that can be improved. I went to the gym at 6 am, and no one there. However, AC wasn't turned on. So, after 20 minutes of intense workouts, you'll be drenched with sweat. No towel inside the gym was available. Bring your own from your room and bottle water as well. Maintenance and house keeping can be improved. I visited my sister who stayed on the 7th fl executive suite, and there was a hole in the curtain. And the room could use more deep cleaning. The bed sheets in my room can be replaced with the one without hole in it. With the years, some of the amenities could be replaced.

The hotel is old but still te maintained. The room is spacious, the bathroom is large. Next is an event for high season. The location is very strategic

I have stayed several times at this hotel since 2016, and the hotel conditions are still the same, clean and comfortable. The rooms are spacious and clean. Really comfortable staying at this hotel. The location of the hotel is in the center of Malang city, which makes it possible to visit various entertainments and restaurants in Malang city. Breakfast has many choices and the food served is delicious. TV is also available with quite a lot of TV channels. In the room there is also a wardrobe, fridge, toilet amenities, hair dryer, tea, coffee and mineral water. There are even soft drinks provided in the room for free. The hotel is also equipped with several meeting rooms. There are also Chinese food restaurants, rooftop restaurants, lounges and Indonesian food restaurants. The drawback of this hotel is the location of the swimming pool which is next to the restaurant, so sometimes restaurant visitors get splashed with water when someone is swimming and playing in the water. Wifi was slow, unlike the last time I stayed at this hotel.

Overall this hotel is good. It starts from me to check in, service, hygiene & facilities, not to mention style. It made me fall in love, it happened that I was in room 140 and then I was offered a cleaning room in the morning. It's just the thing in the KM section that really has to be renoved, Yellow floors are cleaned with vixal I think it can, KM for those who bring children must be dirty because the elevation is too expensive, another trs for tissue in the bathroom please do it in the place because the water splashes are wet. The phone doesn't work, the TV is very clear, the wifi is like a 5 watt light redup hehe.. Breakfast is also enough, the menu is a bit of a crumb. But I don't understand how they're especially making salads, because they're a vegetable sauce.

We stayed here with our guide Ingrid for lunch. Very beautiful old building, dining room has tiles from the Dutch places. Lunch was delicious and abundant, service and staff were very friendly and helpful. The rooms are also very spacious and good according to our guide.

Facilities: Cannot be compared with international standard hotels, it is a local style, but very attentive Hygiene: Very good Environment: The hotel as a whole, including the restaurant, is very good Service: Super super super warm! Breakfast is 24 hours! Very rich! And free milk is available at any time, the milk is super fragrant and delicious

All I can say, this hotel is worth every time we spend the day. From the cleanliness to the service, from the building to the supporting facilities like fitness center and pool. Every aspect is very well-managed. Furthermore, the location is just another advantage, situated at the heart of Malang plus conencted with two local malls which provides almost everything we need to buy when it comes to fulfill our needs during our stay.

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

When it comes to hospitality industry, excellence in every service aspects is no compromise. Although MaxOne Ascent Malang positioned itself as a budget hotel, it should not sacrifice anything on their line of service. Unfortunately, I don't find this hotel ...worth to stay for second time. When I first enter the premise from back door adjacent to parking lot, I found the atmosphere a bit shabby and gloomy. I went to receptionist for check-in, friendly and smooth service. When I entered my room, I noticed that the room wall is dirty and aged. I went to bathroom, I found some hair around shower floor drain. And when I use shower to bath, the floor drain is a bit clogged so the water didn't drain properly. I opened toilet to pee and I found there still some ”dirt” left on the toilet bowl. I do hope that there will improvement in overall experience with MaxOne Ascent Malang.