Tropical Manor Inn - Kingston

It is good for the price but the room did not smell good, the bathroom did not have light and it had a lot of insects and it is not clean

Guest Review for Tropical Manor Inn I regret to share my disappointing experience during my stay at Tropical Manor Inn. Despite making a confirmed reservation and arriving after 7 PM, I had to wait approximately two hours for the security personnel to verify that I had already paid. This was an unnecessary delay that could have been avoided with better communication and preparation. Additionally, I was not informed in advance about the requirement for a deposit for the room key and remote control, which caused further inconvenience. Upon being assigned a room, I was disheartened to find that it was not cleaned, the television was non-functional, and the Wi-Fi was inaccessible. Due to these issues, I had to request a room change. Moreover, the surrounding area seemed unsafe, with a notable risk of encountering incidents like robbery, which heightened my concern for personal safety. I hope the management will address these issues promptly to ensure future guests have a more positive experience. A focus on improving communication, room readiness, and safety measures would significantly enhance overall guest satisfaction.

Do not book at this hotel not only is it dirty the staff are rude it’s not safe to stay here alone or as a family nor couple Security is very bad someone followed me home and the next day I was shocked to be awoken at 1am by security telling me someone was at reception for me I felt scared Although I explained to security and the manager that I didn’t know the person that they where stalking me the allowed the person and gave them a room next to mine I left immediately never again dirty bad security