Pier House Resort & Spa
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All properties in Key West
Pier House Resort & Spa
No.5 of 4-Star Select Hotels in Key West
1 Duval St, Key West, Florida, 33040, United States
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
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8.5/10
Cleanliness8.6
Amenities8.6
Location8.5
Service8.5
All 102 reviews
Surroundings
Airport: Key West International Airport
(6.6 km)
Landmarks: Key West Tours- Conch Tour Train
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Room, 1 King Bed, Roll-in Shower, Oceanfront
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Blackout curtains
Check Availability
10
Junior Suite, Roll-in Shower (SPA)
1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Blackout curtains
Check Availability
9
Lanai King Room-Roll In Shower
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Room, 2 Queen Beds, Roll-in Shower, Lanai
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Junior Suite (Pure Wellness SPA)
1 Sofa bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
Luxury Oceanfront Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
One-Bedroom King Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
One-Bedroom Suite with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Ocean Front Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
Suite (Dockside)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
Deluxe Ocean Front Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
SPA Junior Suite
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Accessible King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Lanai King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Blackout curtains
Check Availability
8
Room, 2 Queen Beds, Oceanfront
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
6
Traditional Room, 2 Queen Beds (Detele)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Traditional King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Blackout curtains
Check Availability
10
Oceanfront King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Check Availability
10
Lanai Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Blackout curtains
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
102 reviews
- Cleanliness8.6
- Amenities8.6
- Location8.5
- Service8.5
Average for similar properties in Key West
Review summary
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Scenic Views: Many guests noted the stunning views of the beach and surrounding areas, particularly from the bar and restaurant.
Mary jo
July 19, 2025
Fantastic stay. Levi at front desk was so accommodating. Showed me two available rooms and let me choose. Actually walked with me to the rooms. We weekend in the Keys every couple months,and it’s been a long time since we’ve encountered such friendly service. Kudos to Levi.  It was our first time staying at the Pier House. We will definitely be back. Thank You Pier House. We had a great time.
kimdeng
October 12, 2023
The room is huge. Although it faces the street, luckily the bed is far away from the window.
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Guest User
August 2, 2025
My husband and I had nothing less then an exceptional experience at the Pier House...From the front desk staff to the concierge. I have no complaints about our stay and we will be back for sure
Guest User
July 29, 2025
We have stayed at the Pier House four consecutive years. This hotel is just amazing, the rooms are clean and the entire staff, from the front desk to housekeeping are great. We always get an oceanfront room. The views from the balcony cannot be beat. Each evening we enjoyed watching wonderful sunsets. We are starting to pick the dates for our next stay at the Pier House next April, this time we will be celebrating our 50th anniversary.
Guest User
July 21, 2025
Hubby and I recently spent almost a week at the Pier House Resort & Spa for a special anniversary. As a special treat he booked a pedicure at the resort spa. Let me tell you … it was extraordinary! Sublime in fact. Not only was Elvira knowledgeable and professional in her care and nail maintenance but the massage was magnificent!!! I had a euphoria for the whole trip !! My nails looked amazing also !!! Very well priced and the whole spa was clean and inviting! Karla at the front of the spa was also very gracious and helpful , she helped with the initial booking and greeted me with a delicious mimosa !! Perfect !
Guest User
July 20, 2025
Absolutely Awful Stay – Stay Away! This was our first time staying here and it will definitely be our last. We had originally hoped to make this hotel part of our annual trip, but after this experience, we wouldn’t recommend it to anyone. The nightmare started with the shower not draining — we were left standing in inches of dirty water. Then the toilet stopped flushing and started rising. Completely unacceptable. When we called the front desk for help, we were moved to another room — after 10 p.m. — which was extremely inconvenient after a long day of travel. The next morning, we dealt with an incredibly rude front desk staff member who acted as if we were the problem for even bringing up the issues. To top it off, we were told we'd be charged an additional $65, with no real explanation, despite all the hassle we’d gone through. We were told the night desk staff would contact the manager and he would "make it right." That never happened. When we asked to speak to the manager at checkout, we were told he was "in a meeting." We left our contact info and were assured he’d reach out. Days later — still nothing. No call, no email, no apology. Completely unprofessional and a total disappointment. Save your money and go literally anywhere else.
Guest User
July 19, 2025
We stayed in a king spa suite which was clean, white sheets which support a cleanly stay. I have no complaints about our room. We had couple massages at the spa, the massage therapist was fantastic. The maid staff was fantastic, taking care of our room daily. Location of this hotel was perfect as we were on the beach, and yet steps away from all the action of downtown. We would stay here again.
Guest User
July 14, 2025
We came for our 40th anniversary and we were not disappointed! We upgraded with the help of Veronica and Deniem to a deluxe oceanfront suite, and it was amazing. With the glassed in balcony, we felt like we were sitting on top of the water! They had plush and clean pool towels that were fitted to the lounge chairs, the wait staff at the pool and beach area were very attentive and the food at the pool bar was great!
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Diving
Off-site
Snorkeling
Spa
Additional charge
Massage room
Gym
Private parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
Multi-function room
Wi-Fi in public areas
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$32.00 (approx. PHP 1,861.59) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
Food & Drink
Snack bar
Bar
Health & Wellness
Spa
Additional charge
Sailing
Off-site
Diving
Off-site
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Kayaking
Off-site
Parasailing
Off-site
Body care
Snorkeling
Motorized water sports equipment
Foot bath
Activities
Eco tours
Off-site
Beach umbrellas
Private beach area
Fishing
Public Areas
No smoking in public areas
Garden
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Fax/copying service
Wedding service
Conference room
Business center
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:US$18.00 (approx. PHP 1,047.15) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1968
- Number of Rooms: 140
With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Pier House Resort & Spa?
The cancellation policy for Pier House Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Pier House Resort & Spa?
What are the check-in and check-out times at Pier House Resort & Spa?
Standard check-in time at Pier House Resort & Spa is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Pier House Resort & Spa?
Does Pier House Resort & Spa provide breakfast?
Yes, Breakfast is offered at Pier House Resort & Spa. Breakfast option(s): Full English/Irish. Does Pier House Resort & Spa provide breakfast?
Can I bring my pet inside the Pier House Resort & Spa?
Pets are allowed on request at Pier House Resort & Spa. Charges may be applicable.Can I bring my pet inside the Pier House Resort & Spa?
How far is the Pier House Resort & Spa from the closest airport?
The closest airport is Key West International Airport, and it is about 16 mins from hotel by car (6.6 km).How far is the Pier House Resort & Spa from the closest airport?
About This Property
| Nearest Airport | Key West International Airport |
|---|---|
| Distance to Airport | 6.6KM |
| Average Price From | PHP32040 |
| Hotel Star Rating | 4 |