Guest User
February 26, 2025
Myself and a friend decided to go for a 4 hour spa( option was 10am-2pm or 2pm-6pm) , to treat ourselves & after to use a voucher I had received for an afternoon tea as a gift. Arrival , staff were very pleasant, shown to the changing area, then explained what would happen for our treatments rebooked and then shown around the spa facilities. We had lockers , robes , slippers and towels all included. We explored the pools, ice bath, salt room, sauna, steam room & outdoor jacuzzi before our treatment. We had 85mins treatment time, which was a full body massage, Facial & Indian head massage. I had a staff member called Joanne & she was very good & tentative. We went back to the spa area after our treatment. We will be back for sure. Only one thing we were slightly disappointed with was , my friend rang to ask for any deals which were currently running on the 28th January for us to book , we said we could fit in any time or day W/C 24th February until 2nd March & we got our treatment & 4hour spa that should of been £202 , but we got it got £165, so we thought that was a good deal; The disappointment was talking to others in the spa , they paid £139 for 4 spa access, 55 min treatment, lunch in the Grill , same time option as us, but we weren’t offered this when we asked about deals & this offer was running 6th January -31st March. Push on deals or check website and request deals. None of the above would prevent us from returning, just be aware you are getting the best deals. Afternoon tea was lovely, nice calm area of the hotel , staff were very helpful & friendly.