Premier Inn Keswick

My daughter booked this for one of our Xmas presents. Arrived told floor 3. My daughter said premium plus were on second. Receptionist said oh you have not got that room as people stayed on. We are here now and I will be on to customer service in the morning as not interested at Keswick prem in. Bites on floor sock behind chair. No fridge no coffee machine no water or chocolates. My daughter is dicusted . She says they should have emailed her as she booked this room. We have stayed in prem inns for years. The other weekend Manchester prem plus. Great. I will see what the outcome is of this.

Noisey room. Uncomfy bed. Room 230.Nice location. Great views from all rooms, Poor housekeeping. Best to go to Cockermouth Premier Inn. Suggest you Park up road by petrol station for free. Avoid £12 per night fee. Lots of complimentary tea bags coffee in reception

This is a newly built premier inn and its location is absolutely fantastic for the centre of Keswick and likewise for the DerwentWater Lake walk. The rooms are decent…. The biggest let down the staff it’s massively under staffed and some of the workers truly don’t care about the place or the customers. 2 of the staff were genuine diamonds and they were named Kevin and Louise in fact if Louise hadn’t stayed back off nights to cook us breakfast we wouldn’t of had any as the chef hadn’t turned in for his shift. It’s a serviceable hotel but the lack of staff and the lack of service does let it down. A real shame coz this could be truly fantastic…..

Stay was okay . Room clean but next to exit so quite noisy with being next to stairs . Breakfast , disappointing as hardly any left . The chef said he had run out of sausages and mushrooms at 9am ! Overall don’t think we will be rushing back . Had to park over the road (pencil museum) as car park too busy and not enough spaces.

Had a great time in keswick stayed in premier inn rooms were spotless and very comfortable had everything u needed for your stay had breakfast paul was absolutly lovely and very friendly and helpful an asset to your hotel couldnt do enough to help and the food was perfect will deffo stay there again when we visit keswick

We have stayed here quite often and always been good but this was not our best stay. I had requested a specific room but upon arrival this was not allocated. Room 302 you do not want this room. Family room only two off us, near the lifts and the fan in the bathroom on all night terrible nights sleep. No interaction with staff due to self checkin. We will be back but hopefully in a better room.