Top 5-Star Hotels in Kayseri

Superb location for business , great city view , nice breakfast in cosy environment ..Easy parking and a great amenity for ev drivers like me : there is a dc rapid charger in hotel parking.Even i havent need to use it but , to know it presence ,it makes me choose this hotel on our next visit to Kayseri.

Trip.com sitesi üzerinden eşim ve 16 yaşındaki oğlumla birlikte 3 kişilik oda rezervasyonu yaptırdım. Bir çift kişilik ve bir de tek kişilik yatak beklerken bize verdikleri odaya çıkınca 2 tek yataklı olduğunu görerek şok olduk. Odamızı değiştirmelerini istedik. Çift kişilik ve tek kişilik yatak olan odalarının olmadığını iddia ettiler, tabiki 3 yetişkinin 2 tek kişilikte yatması mümkün olmadığından kabul etmedi. Bize uzunca bire süre zorluk çıkardılar. Biz kabul etmeyince bir kişiye ayrı bir oda açalım demek durumunda kaldılar. Kabul ettik. Ancak epeyce bir bekledikten durumu sorduğumuzda odaya açılır portatif bir yatak eklemeyi önerdiler. Gece müdürünün tutarsız ve sorunlu yaklaşımı ardından ön büro müdür aradı ve benzer tavrı kendisi de sergiledi. Biz ısrarla bu saçma durumu kabul etmeyince size suit odaya alıyoruz dediler. Suit odada iki kişilik yatak var. Yine uzun bekleyişler sonrasında odaya tek kişilik bir yatak getirdiler. Oda maalesef kirliydi ve standart şekilde olması beklenen saç kurutma makinası gibi bir çok eşya emtialar da eksikti. 1.86 boyundaki oğlum maalesef getirdikleri yatakta yatamadı. Yatak beşik gibi sallanıyordu, sabitlemek için getirdikleri yatağı kanepeye dayadım ve diğer yanına da koltuk koydum. Ama maalesef çözüm olmadı. Zorla artık lanet olsun diyerek uyumaya çalıştığımızda gecenin 03 ü olmuştu. Sabah bitkin çok rahatsız ve dinlenmemiş olarak kalkıp hızla çıktık otelden. En az 50 ülke görmüş ve 500 den fazla otelde kalmış biri olarak 3. sınıf otellerde dahi karşılaşmadığım böylesine berbat bir durumu Wyndham markasında görmek bende büyük şaşkınlık yarattı. Gece oda servisinden yiyecek bir şeyler istedim, basit bir talep için dahi yaklaşık 45 dakika bekledik. Wyndham da son derece konforlu bir konaklama hayali ile rezervasyon yaptırmışken ve rezervasyonumuzda herhangi bir hata yokken böylesine kabul edilemez bir olayın başımıza gelmesi inanılır gibi değil. Bize bu şoku yaşatan ve konuyu çözmek yerine türlü bahanelere sığınan gece müdürü ve ön büro müdürünü kınıyorum. Her türlü merciye şikayet ederek bu durumu yanlarına bırakmamayı düşünüyorum. Trip.com sitesinden ise bu rezil ve çileli gece için ödediğimiz bedelin iadesini bekliyorum.

The hotel is opposite the Kaisaili Bus Station, and the decoration is very high and very good. But no one at the front desk and the restaurant speaks English. The most important thing is that the meal fee cannot be hung on the room account. Other hotels can hang on the room account when checking out. When he eats here, you check out once and let him invoice. The restaurant is not open yet, saying that the front desk will open. Check out in the morning and let the front desk invoice, it can't be opened for a long time, the service is very poor! I went to the restaurant for breakfast in the morning. I have taken the initiative to tell the staff of the restaurant that my room rate does not include meals. I will pay for it later, but he is embarrassed to understand. She also went to the front desk to confirm. You are embarrassed to wait for her to confirm before you can go to breakfast. Breakfast is normal from 7 o'clock, because I have to catch a plane, so I want to have breakfast at 6:30 in advance. The restaurant agrees, but you need to prepay the deposit. How can there be such a reason to eat and prepay the deposit?

The gym is really bad, live music continues until midnight if u stay at 9th floor u hear it but they warned us about so it's understandable and receptionist were helpful, but after midnight and after music ends still u hear people who r going out.

Novotel is located very close to the cayesian airport and can be counted in the centre of the city. The staff are ridiculous and well-doing. The hotel's director is interested in guests. The rooms were created in a very clean and health-compliant environment. The customer profile was usually made up of very proper guests. The food was very varied and very delicious.

I stay at Nühet hotel on the cayser two days a week. Staff are laughing and related. There is no smoking room. It is specifically necessary to indicate the good air conditioning of the room while booking. The rooms are clean south front silent. Breakfast is very good. I can say I prefer this place only for breakfast. The Lady Esila works in the kitchen with personality. She adds something from herself, you can see daily changes in the breakfast menu.

I suggest to those who want to ski in Erciyes; don't give hotels in the mountains for nothing. You can stay in the Imamoğlu pasha hotel or a two beautiful city hotels and go to the mountain on the day with the possibility of transportation that hotels will provide. I can recommend this hotel with my three-hour comfort, rooms are wide and new, staff and service very good.

I had booked a King size bed for my partner and I. When we checked in the receptionist asked if we wanted 2 twin beds. I told him we want to keep the king size bed. He looked at us awkwardly and gave us our keys. Once in the room the temperature was 26 degrees celsius and the AC didn’t work, we informed the receptionist and he told us that AC is shut off in the winter so he told us to sleep with the window open. The noise from the street didn’t let us rest. Moreover after breakfast we had a female staff follow us to the room and she waited outside and followed us to the reception like we are going to run away without paying. I asked for an invoice and she said she’ll email it which never happened even after I emailed them twice reminding them. I escalated the matter to IHG corporate and they promised me they will investigate and document everything that happened.

This hotel is tentatively scheduled, because it can fly for a hot air balloon, stay one night, and fly back to Istanbul the next morning, but the price of this hotel is very good. First of all, the hotel front desk is very good, we drive In the past, I ran out to take us to the parking. I have to say that Kayseri’s single line is also very good. Also special responsibility to help us four big boxes to get upstairs, faster than the elevator to pick up the luggage at the door, the service 120 fainted! The room is not bad, three adults are enough for a small child, and the location is in the center of Kayseri. It takes about 20 minutes to walk to the largest forum mall. There are many scenery and delicious food along the way, it is recommended!

The room is a really great hotel for cleaning. We stayed in the centre for ski holidays one night and we had no vehicle. They helped to set up the shuttle (service) for Erciye and even they gave us a private space. Guler has great staff with a face. We were in a position to tell food from the outside because we thought the kitchen was closed because we thought our hotel was closed. They never made any problem. They let us leave your items in the lobby because we were going to ski at the day we had to do Cikis and then they gave us room to change our user. The day ski center we made Cikis was 6:00 when we froze to the hotel and the bus we were going to return with stay was 10:00. We spent time at the hotel and they made cake service. We were very happy even if we were only staying one night. I'll be going to stay in a hotel in the centre of the cacheries again. We thank you very much again for your interest and help.