Sotetsu Fresa Inn Kawasaki-Higashiguchi

Sotetsu Fresa Inn Kawasaki-Higashiguchi Reviews

Sotetsu Fresa Inn Kawasaki-Higashiguchi

Kawasaki-ku Isago 2-11-17, Kawasaki Ward, Kawasaki City, Kanagawa Prefecture, 210-0006, JapanView Hotel Details
Sotetsu Fresa Inn Kawasaki-Higashiguchi
Sotetsu Fresa Inn Kawasaki-HigashiguchiSotetsu Fresa Inn Kawasaki-HigashiguchiSotetsu Fresa Inn Kawasaki-Higashiguchi
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Sotetsu Fresa Inn Kawasaki-Higashiguchi Guest Reviews

4.5/5
Great
345 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(345)
Positive reviews(342)
Reviews with photos/video(65)
Easy to get around(34)
Convenient for shopping(28)
Great value for money(22)
Quiet & comfortable(15)
Perfect for business trips(13)
Close to airport(11)
Friendly front desk staff(8)
Nice toiletries(6)
Negative reviews(3)
Guest User
Twin Room-Non-Smoking
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The room is clean and it is relatively bigger than those business hotel in Tokyo. Direct public bus from Haneda airport (25 mins) and bus stop is right infront of the hotel. Recommend for late night flight.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki.We are very happy to hear that you were able to relax and relieve your fatigue.We are very pleased to hear your compliments about our rooms and location.Our hotel is easily accessible from both JR Kawasaki Station and Keikyu Kawasaki Station,There are convenience stores and restaurants nearby, so we are sure you will have no trouble staying at our hotel.Thank you very much for taking time out of your busy schedule to write us.Thank you very much for choosing our hotel.We hope you will stop by again when you have a chance.
XuPaul
Single Room-Non-Smoking
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Perfect! Clean and quiet, close to the Kawasaki station and Kawasaki Daise
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay at our hotel and that you gave us a high evaluation.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We all look forward to welcoming you again.
Reds need
Double Room Non smoking
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 3, 2025
We chose this location as it was close to the Haneda Airport—after our epic trip around Japan we were exhausted so was a good stop before boarding our flight home. Very easy to catch metro to airport—5 min walk—
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very happy to hear that you enjoyed your stay at our hotel and that we have received high praise from our guests regarding the location.Thank you very much for taking time out of your busy schedule to write a word of mouth.We will continue to make every effort to be a hotel that is loved by everyone.We look forward to welcoming you again.
Andrew Peter Osborne
Double Room Non smoking
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The hotel is very close to Kawasaki Stn. The property is clean and staff friendly and helpful. Check In is self serve with machine. Easy process. Lots of toiletries etc close to check in desk. Breakfast was ok but staff must have had a bad night.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We are also encouraged to receive compliments on our customer service.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.
Guest User
Double Room Non smoking
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jan 4, 2025
The location was perfect as it was close to the train station, and in the middle of everything 
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki Station East Exit are very pleased to receive your words of praise.We will continue to make further efforts to be a hotel loved by our guests, and we look forward to serving you again in the future.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review.
Guest User
Single Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
14 review
4.2/5
Very Good
Posted on Dec 7, 2024
A great to spend a night between two flights. Transportation is so easy. Well, it's easy in Japan !
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay at our hotel and that you gave us a high evaluation.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We all look forward to welcoming you again.
K#lilly
Single Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Dec 24, 2024
Convenient to go to and from the Haneda airport.easy to catch the train to downtown tokyo. Kawasaki itself has a lot to explore as well. The breakfast from the coffee shop nearby was a litrle bit confusing since we were given 2 coupon each for 1 night stay so we were confused that we can use both coupons, but it end up that we were allow to use only 1, somof our friend was asked to pay extra charged due to this misunderstood. The amenities was less than other hotel from this brand.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We apologize for not meeting your expectations regarding breakfast and amenities.We will do our best to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write a review of our hotel.We sincerely look forward to welcoming you again.
Teacherbiz
Double Room Non smoking
Stayed in Jul 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 9, 2024
We booked this on a whim. They have basic amenities and easy check in and out processes. It is so close to the station and there are many coffee shops and restaurants around. The front desk clerks are all friendly. We forgot my medicine kit and they kept it and we were able to get it back the next day.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We are also encouraged to receive compliments on our customer service.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.
CHIU FUNG SIM
Double Room Non smoking
Stayed in Sep 2024
Couples
3 review
4.0/5
Very Good
Posted on Oct 30, 2024
Hotel location is very convenient and near to shopping area
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay with us.Thank you for taking time out of your busy schedule to write a word-of-mouth review.We look forward to welcoming you again.
Mei Lai
Twin Room-Non-Smoking
Stayed in Sep 2024
Family
11 review
3.2/5
Posted on Oct 13, 2024
Reasonable price with good service The breakfast is delicious
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit from among many hotels. We hope you had a pleasant stay with us. We are very pleased to receive your compliments on our breakfast. We hope to have the opportunity to welcome you again.
Jean-François Morerod
Double Room Smoking
Stayed in Apr 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on May 29, 2024
Well situated close to the train station and not far from Haneda airport. Friendly staff.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We are also encouraged to receive compliments on our customer service.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.
Guest User
Double Room Non smoking
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 4, 2025
This room good but so small for family
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.We are very pleased to hear that you had a pleasant stay at our hotel and that you gave us a high evaluation.We offer a variety of room types ranging in size from 15.2m2 to 26.3m2, so please consider us for any future opportunities that we may be of service to you.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We all look forward to welcoming you again.
Emily
Double Room Non smoking
Stayed in Feb 2024
Family
4 review
4.2/5
Very Good
Posted on Mar 13, 2024
The hotel is located close to the train station, just need a short walk. Unfortunately there's heavy rainfall when I arrive, the short walk turned into kiosk. Anyhow, thd hotel us located in the center where lots of shopping mall n eateries around. Next time will spend longer time to explore the area.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.There are many restaurants and shopping malls nearby, so we are sure you will enjoy your stay here.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write a review of our hotel.We sincerely look forward to welcoming you again.
Jeffery
Corner Double Room-Non-Smoking
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 3, 2024
Great Located, staff are friendly. Checkin was smooth, great experience
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit.All of us at Sotetsu Fresa Inn Kawasaki are very pleased to hear your words of praise and high evaluation of our hotel.We are also encouraged to receive compliments on our customer service.We will continue to make every effort to provide services that meet your expectations.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.
Asmchong77
Double Room Non smoking
Stayed in Dec 2024
Travel with friends
33 review
4.5/5
Great
Posted on Feb 12, 2025
Breakfast very terrible
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Kawasaki Station East Exit from among many hotels. Thank you very much for your high evaluation. However, we are very sorry that the breakfast did not meet your expectations. We would like to take this valuable feedback to improve our service in the future.We will take your comments seriously and strive to improve our services in the future. Thank you very much for taking time out of your busy schedule to write us. We hope you will have another opportunity to visit our hotel again.