Guest User
April 3, 2025
I stayed for five nights in total. I was too tired from the trip to change hotels, but the hotel was full of disappointments.
I bought a cake in the lobby that was 3-5 times more expensive than the fresh cakes outside. I didn't know how long it had been there when I ate it. I guess it was at least a week. After communicating with the restaurant, I failed. After Ctrip communicated again, it apologized and compensated.
The staff stopped me at the door for breakfast because of their mistake. After double-checking, there was not even an apology.
After checking out, I ate in the restaurant and ordered the pasta I had ordered before, but it smelled like pot washing water or rags.
The only good thing is the service attitude of the staff. Kathmandu and the hotel as a whole are not satisfactory.
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