Da-lai-La Boutique Hotel

Very nice hotel in the heart of Thamel. Great food. Lovely staff, one of whom carried my case up to my room as there is no elevator.

I have stayed in this hotel twice. My first stay was in April 2025, and I truly enjoyed everything about it: the room, the service, the food. My second stay in July 2025 was somewhat bumpy. Upon check in, I was assigned to the wrong room since the room I booked much in advanced turned out to be given to another traveller. It was rather disappointing, yet after the discussions the hotel offered me a free upgrade to an executive suit for the entire duration of my stay, but I later chose to move to the room I booked originally. The next night the hotel was hosting a very loud event which went on late at night, and which again was very disappointing. I had my next stay booked for August 2025, and I was going to cancel it, given the experience. However, the hotel apologised and assured me that they have reviewed their even policies. Indeed, the rest of my stay was most pleasant and I have enjoyed the quiet environment, the amazing service, the wonderful spa (ask for the therapist Mala - she is amazing!), and delicious food. I have therefore kept my booking for the next month, and I am looking forward to staying on this absolutely beautiful place again. I hope I will get the same excellent service that I have experienced before. Thank you to the whole team for taking action to make my stay (and your hotel too) better!

I stayed in this hotel two times. My first stay was just one night in April 2025 but all was good: a nice room, good service. Therefore, I booked it for my next trip in July 2025. And my second stay of 3 night was utterly disappointing from the very start: upon check in, I was assigned a room of a lower class than I had booked, without them mentioning it. When I complained, they told me that the room I booked was extended by guests. Even though my booking was made a month in advance and hotel charged me already, they deemed possible to double book and assign a different room without mentioning it. They then offered me to pay extra and upgrade to a better available room. After I refused and was going to leave for another hotel, they did offer me an upgrade for free, which would be good if this was the initial solution by the hotel, but I wasn’t. The second night of my stay the hotel was hosting an extremely loud event that involved disco and loud music until late at night. Again, nobody informed me of that and hence it felt like I was paying to stay in a loudest night club in Thamel. Extremely disappointing and unprofessional. I had my next stay booked for August 2025 in this hotel as well, but I cancelled it after the whole experience. Given all that, I cannot recommend this hotel. It is a beautiful property, but it is sadly not being managed up to standards.

Just outside the hotel is chaos of Thamel with the 90% tourists and motorcycles zipping by...yet step into the hotel's courtyard...tranquility. I was initially hesitant because Thamel is well known as the tourist part of Kathmandu. But I am glad I stayed here. The hotel is the definition of a boutique hotel. The courtyard is a wonderful place to sit and eat or have a beer. The room was large and clean. The staff were friendly and accommodating. In the evening, there is a dining "event" held in the courtyard. I had a room facing the courtyard with a tiny balcony. I assume the rooms facing the streets will be more noisy. If you walk outside, you have access to all the souvenir shops and restaurants full of tourists. I would stay here again.

This hotel was bliss after returning from our two week Everest region trek. The vibes are pristine. Rooms are huge, clean and luxurious. There's a small art exhibition space to check out. The courtyard is soooo pleasant and beautiful. Complimentary breakfast was delicious. Laundry service was quick and well managed. And it's a perfect location in Thamel for exploring the area, so cute and fun to walk around. Staff were very friendly and helpful as well. Highly recommend using their nearby associated spa as well!