To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(12)
Positive reviews(5)
Negative reviews(4)
Guest User
Twin Room
Stayed in Mar 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jul 17, 2024
酒店不錯,生態環境很好,有免費WIFi,如果可以延遲退房時間就更好
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Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 22, 2024
The rooms are comfortable and practical but could use a mini fridge. The restaurant is the same as most in this part of Africa . Food tends to be served luke warm as opposed to hot. Staff are very friendly and helpful. Would recommend and stay again.
Guest User
Stayed in Dec 2023
Couples
2.0/5
Posted on Jan 5, 2024
This hotel has small rooms which smell rare, not very clean. The personnel on reception is not friendly, the service was bad. On the second day no towels and water was left in our room. We had to discuss with receptionist to get towels (never got water). Will never stay there again. Restaurant, instead, was Ok and Chobe park safari and river safari were excellent. Looks like these are 2 different structures run by different people…
Guest User
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Oct 18, 2023
Thebe River Safaris organised all of our activities whilst my Husband and I stayed at Jackalberry Chobe [Sister Co.] and Neighbours, along the Chobe River, Kasane, Botswana. An outstanding duo that made our Honeymoon such a memorable experience. Our activities included 3 Game Drives, a Sunset Cruise and an early morning Sunrise Cruise on the Chobe river. Our Guide Shimisu introduced himself when he collected us from Jackalberry for our first Game Drive and informed us that he would be our Guide for the duration of our stay … with a cool box packed with ice and drinks for our first Safaris loaded onto our open sided 4x4 safari vehicle … off we drove to the Chobe National Park. Shimisu was very knowledgeable and was able to provide, at times, a humorous commentary on the animals we encountered. We were extremely lucky to see 4 of the BIG 5; Lion, Buffalo, Elephant and Leopard. Unfortunately, there are no longer Rhino in the Chobe National Park as they’ve been moved to private sanctuaries for their safety and protection. So much other game was seen during our safaris from Hippo to various species of Antelope, Zebra, Giraffe and Crocodile and all of our game drives were different. This was down to Shimisu’s experience, knowledge of the area and tracks he followed. We couldn’t have chosen a better Company for our African adventure. During our stay at Jackalberry, we also visited the Thebe Safari Lodge, Campsite, Bar and Restaurant where we experienced their first-class hospitality and infamous pizza’s. Whilst we did not stay at the lodge, it looked very comfortable, cozy, clean and well equipped and as this lodge is owned and operated by the same Company that owns Jackalberry, I have no doubt that the level of service would exceed any guests expectations. Thank you so much for complimenting our Honeymoon at Jackalberry Chobe. Wayne and Jan Stroud. [07:10:2023 to 16:10:2023] P.S : your infamous Pizza reputation is spot on ~ they were amazing!
Guest User
Stayed in Apr 2023
Couples
1.0/5
Posted on May 26, 2023
no recommendation, there is the garbage dump of the whole city nearby. and sometimes the garbage burns. the toxic smog comes to the place when there is no wind, especially at night Many big noisy Overlander groups Fenced area , no Good River Look
Guest User
Stayed in Aug 2022
Couples
4.0/5
Very Good
Posted on Sep 14, 2022
This game drive was enjoyable, given that we could find neither cats nor even elephants. We particularly liked the hippos, baboons, wart hogs and giraffes. I think our driver felt bad about not finding elephants or lions, as we should have been back at the lodge for 9.30 and didn’t return until 10.30. There are no guarantees on these trips though.
Guest User
Stayed in Dec 2023
Couples
1.0/5
Posted on Jan 5, 2024
Attenzione inesistente, camere sporche puzza di umidità impregnante I servizi di Safari sono ottimi ma la attenzione pessima, il ristorante lontano ( buono e con buona attenzione) non riesce a migliorare la mia opinione Da evitare senza dubbi
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Guest User
Stayed in May 2023
Other
2.0/5
Posted on Jun 17, 2023
il lodge si presenta bene ma è molto caro rispetto ad altri lodge di Kasane. il personale è poco "friendly"; il ristorante è distante dalle camere ed ha prezzi alti; inoltre abbiamo chiesto 2 breakfast packs al posto della normale colazione dato che dovevamo partire all'alba il giorno successivo e cosi ci hanno fatto aspettare un ora per poi consegnarci 1 tramezzino ad un piccolo succo di frutta a testa. Per il prezzo pagato per una notte il lodge offre servizi al di sotto degli standard attesi.