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We stayed for two nights as part of a Chobe / Vic Falls package. Thoroughly enjoyed the stay and the facilities. Staff were fantastic and the activities we'll managed. Only comment is that there is a great facility next to the pool which is used for lunch. Would have been most pleasant to have eaten dinner there as well.

The customer service at this intimate retreat right on the Chobe River was out of this world. From the beginning to the end we were impressed. Super-friendly staff happily accommodated my request for vegan and gluten free food. The cook baked fresh gf bread, especially for me, brought us non-dairy milk, and they made breakfast plates of delicious cooked vegetables, potatoes, and seasoned baked beans, in additon to the the regular cereals, toast, and fruit, etc. They put together a lovley pre-packed breakfast for us when we had to leave early for a boat trip. Both breakfast and a 2pm lunch (set menu) were included and they made gluten free pasta for us for lunch. There was salad to to go with it, and we were set. When I needed an adapter for an American appliance one of the staff went out and bought one for the lodge that I could use. We were in the house, which is very spacious and has its own private patio overlooking the Chobe River where we could see all kinds of bird life. It was pleasant and clean and we had a wonderful stay there. The gardens are very nicely kept and there is an electric fence to keep unwanted animals out. There isn't a lot of room right on the property to take walks, but all the other benefits more than made up for that

I showed up at guest house and they said that there was no room for me. They claimed that they didn't get any information from *********** about my reservation. I was very disappointed.

Thebe River Safaris organised all of our activities whilst my Husband and I stayed at Jackalberry Chobe [Sister Co.] and Neighbours, along the Chobe River, Kasane, Botswana. An outstanding duo that made our Honeymoon such a memorable experience. Our activities included 3 Game Drives, a Sunset Cruise and an early morning Sunrise Cruise on the Chobe river. Our Guide Shimisu introduced himself when he collected us from Jackalberry for our first Game Drive and informed us that he would be our Guide for the duration of our stay … with a cool box packed with ice and drinks for our first Safaris loaded onto our open sided 4x4 safari vehicle … off we drove to the Chobe National Park. Shimisu was very knowledgeable and was able to provide, at times, a humorous commentary on the animals we encountered. We were extremely lucky to see 4 of the BIG 5; Lion, Buffalo, Elephant and Leopard. Unfortunately, there are no longer Rhino in the Chobe National Park as they’ve been moved to private sanctuaries for their safety and protection. So much other game was seen during our safaris from Hippo to various species of Antelope, Zebra, Giraffe and Crocodile and all of our game drives were different. This was down to Shimisu’s experience, knowledge of the area and tracks he followed. We couldn’t have chosen a better Company for our African adventure. During our stay at Jackalberry, we also visited the Thebe Safari Lodge, Campsite, Bar and Restaurant where we experienced their first-class hospitality and infamous pizza’s. Whilst we did not stay at the lodge, it looked very comfortable, cozy, clean and well equipped and as this lodge is owned and operated by the same Company that owns Jackalberry, I have no doubt that the level of service would exceed any guests expectations. Thank you so much for complimenting our Honeymoon at Jackalberry Chobe. Wayne and Jan Stroud. [07:10:2023 to 16:10:2023] P.S : your infamous Pizza reputation is spot on ~ they were amazing!

Great place, no doubt. Guesthouse is situated few minutes walk from the centre of Kasane, from Spar and safari agencies but in the middle of the residential area. There is a pool in the hotel, rooms are clean, equipped with air conditions and the fridge, beds are comfortable. Free wi-fi works good. In my opinion the best adventage is its Staff/Owners. So helpful and friendly, always smiling. No breakfast in the guesthouse but you can go for a short walk to the restaurants.