Guest User
November 8, 2024
I travelled there with my 5-month pregnant wife mid-october, which is the end of the high-season in Kas. The hotel room was fine, except for the jacuzzi on the balcony that smelt like a lot of wine was spilt in it, and therefore we did not use it. We paid more than other property to book this hotel to be able to spend a couple of days without having to go anywhere and relax by the pool and the beach, however the pool was not clean, and a lot of green algae was visible in a big portion of the pool. regarding the beach area, the way down was not practical for my pregnant wife as the few and rails available were either broken or wobbly, and once we arrived at the beach the swimming platform was completely broken and un-safe, and all the lounging areas were in shambles. we ended up leaving the hotel to enjoy the beach somewhere else for the day. When mentioning that to the reception at the time of departure, there was no apology or any gestures, but trying to convince me this was not their fault, and they could not fix it. I emailed the property directly, and i am still to receive any response. This was definitely the worst experience we have had in Kas (3rd time traveling there) and the 6 other hotels we have been at were really worth it - i would NOT book here again and would find other, more serious and customer-oriented hotels!