To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(21)
Positive reviews(10)
Reviews with photos/video(3)
Guest User
Standard Room
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Dec 14, 2024
Extremely nice apartment, well equipped and very clean. Very quiet and comfortable, would love to stay again for 4-6 days again during Summer time
Guest User
Standard Room
Stayed in Nov 2024
Family
9 review
4.0/5
Very Good
Posted on Jan 13, 2025
It's good, the room is big, but there is no room clean-up service for my 4 days stay.
Guest User
Standard Room
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Mar 2, 2025
It is about a 10-minute walk from the station. It is recommended to take a taxi if you have luggage. The hotel counter can also call a taxi for you, which is very convenient. The room is large and has all the necessary facilities. There are also cooking pots and dishes, as well as washing machines and dryers. In addition, the 6-person room also has 2 toilets, which is very convenient to use!
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Guest User
Standard Room
Stayed in Dec 2024
Family
22 review
4.5/5
Great
Posted on Jan 15, 2025
Enough for a family of four
Complete kitchenware
Two toilets, separate wet and dry areas, very good
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Guest User
Standard Room
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Mar 1, 2025
It's about a 15-minute walk from the station, which feels a bit far with luggage. The facilities in the room are very complete and suitable for small families. You can cook and wash clothes. I really like to vacation here.
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Chung Lai
Standard Room
Stayed in Oct 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Nov 29, 2024
The resort is not far from Prince Shopping Mall and offers a bungalow unit. Kitchen, washer and dryer, two TVs, two toilets, Western-style room, Japanese-style room, parking space and terrace, it feels like coming home.
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Bideluobolisitandaoji
Standard Room
Stayed in Sep 2024
Family
18 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The best hotel of this trip! Although it is not cheap, Karuizawa is expensive anyway, so it is really worth it!
The room is large and fully equipped with everything! I want to decorate my home like this!
The hotel is also in a good location, not far from the station, 3 minutes by taxi, and 15 minutes on foot. It is not difficult to walk with a suitcase.
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Aaaaachen
Standard Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Very comfortable, but the bed is harder than tatami. The environment is also very good, and the equipment is very complete. Suitable for family travel.
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Guest User
Stayed in Jul 2024
Other
3.0/5
Posted on Aug 25, 2024
We stayed with four people in a 2LDK room, which was very spacious. The facilities were new and very clean, and the room was well-cleaned, so we had a comfortable stay. One thing that was disappointing was that even though I had already paid in advance, they insisted that I pay on site, even when I showed them my card payment information. I paid once, but still thought something was wrong, so I inquired through the reservation site and received a refund. There may have been a lack of confirmation or some other mistake, but it would be horrifying to think that I would have paid double the amount without noticing. It was very disappointing because the room was so nice.