Guest User
September 17, 2024
The room is old, but well maintained, and the surrounding environment is also very good. It is very close to the train station, but there will be traffic jams. The hotel has a pick-up service from the train station, but you need to call the hotel to ask them to pick you up. The phone number for contacting the hotel in the Ctrip hotel order is wrong, and no one answered the call. Later, I contacted customer service to help me get the hotel to pick me up. I waited for more than an hour. Ctrip should confirm whether the information is correct, especially for this kind of need to contact the hotel. There are also problems in the communication between the hotel and Ctrip. I paid in advance, and when I checked out, the hotel still gave me a bill to pay. Fortunately, I told them that there was no problem after confirmation, otherwise it would take time to communicate again. I hope that Ctrip’s booking information will be correct in the future and not add unnecessary trouble.
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