Sandra Spa Karpacz & Aquapark

I will definitely visit the hotel again @

The hotel complex is quite quiet, but in the lowest part of the village. The ski lifts are several kilometers away, so a car is essential. And this is where the first dilemma of this trip arose for us: There are far too few parking spaces at the lifts, at least on days with a large influx of visitors, and the resort is generally not recommended for holidays. We were there around New Year's Eve (December 29th - January 3rd), and traffic in the town center was almost exclusively stop-and-go. In the evening, incredible numbers of people milled along the small central boulevard, as if at a mass demonstration. The snow and slope conditions were, by the way, very satisfactory, as we discovered the one time we found a parking space. The online photos of the hotel give the impression of medium size. Make no mistake, it is clearly one of the larger, sprawling hotels, and the room location is therefore problematic: On one side of the elongated U-shaped building, you have the shortest route to the garage and wellness elevator, while on the other, the quicker route to the dining room. Our pedometer thus recorded impressive data even while moving around the hotel. The hotel has a fairly spacious wellness area, including a large swimming pool (25 m?), which was pleasantly unoccupied in the afternoon. There are actually plenty of parking spaces on the hotel grounds, but on busy days, there are still not enough. We recommend booking one of the basement garage spaces in advance, although they may seem expensive at first glance, they also ensure convenient, weather-protected loading and unloading. The price of €233/night for a double room raised some expectations. The room (we had 314) was basically fine at first; the beds were comfortable, and it was quiet at night, even with the window open. For a similar price, however, we've had more comfortable accommodations, perhaps in hotels near German spas. The looming need for renovation was evident, among other things, in the fact that one of the armchairs had a ten-centimeter-long slit in the (already worn-looking) upholstery. Immediate complaints proved ineffective. The bathroom facilities were rather plain, with far too little storage space for cosmetics, etc., and soap/gels were extremely scarce and cheap. The assessment of the staff is also mixed. The apparent lack of knowledge (or acceptance) of German seems to be a newly rekindled rite in former Silesia (after the years of PIS rule?). Unfortunately, even at reception, I encountered the hurdle all too often of my fluent English being too limited: only "Polska..." was possible. The staff also seemed a bit annoyed and not always friendly. We had booked half board. The food on offer both morning and evening was plentiful, almost lavish.