Mountain Hotel Luis
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kaprun
Mountain Hotel Luis
Nikolaus-Gassner-Straße 19, Kaprun, Salzburg State, 5710, Austria
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Highlights
Ideal location
Delicious breakfast
Sparkling clean
Top local pick
Lots to doShow More
Amenities
Outdoor swimming pool
Diving
Skiing
Horse riding
Hiking
Sauna
Spa
Massage room
All Amenities
Property Description
Located in Kaprun, Mountain Hotel Luis is in the mountains, a 1-minute drive from Kitzsteinhorn/Maiskogel – Kaprun Ski Resort and 8 minutes from Kitzsteinhorn Cable Car. This spa hotel is 4 mi (6.4 km) from AreitXpress Cable Car and 4.9 mi (7.8 km) from Kaprun Alpine Reservoirs.
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9.5/10
AmazingCleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 45 Reviews
Surroundings
Train: Zell am See
(9.0 km)
Train: Bad Gastein
(49.4 km)
Landmarks: Ski Dome Oberschneider
(180m)
Landmarks: Kaprun Museum
(420m)
Landmarks: St.Margareta Church
(430m)
Landmarks: Pfarrhaus
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Family Apartment Xxlarge
Bedroom 1:1 Bunk bed and 2 Single bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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9
Large Apartment
Bedroom 1:2 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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4
Deluxe Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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10
Medium Apartment
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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7
Apartment Xlarge
Bedroom 1:3 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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7
Deluxe Penthouse, Multiple Beds, Balcony, Mountain View
Bedroom 1:2 Double bed and 4 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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7
Large Family Apartment
Bedroom 1:2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Mountain view
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Guest Reviews
9.5/10
Amazing
45 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Kaprun
AI Summary
The staff provides exceptional service, while the accommodation features a well-equipped kitchen, large pool, and modern spa. Guests appreciate the central location, breakfast variety, and comfortable, chic rooms.
Guest User
May 7, 2025
Hardware im Haus relativ neu, aber sehr ungepflegt. Wellness Bereich eigentlich sehr schön, aber auch hier keine Liebe zum Detail. Pflanzen ungepflegt, Becher auf Terrasse standen fast 3 Tage an der Ecke, Teekocher ist völlig verkalkt und sollte dringend gereinigt werden. Zimmer werden nicht täglich gereinigt, was bei diesem Preis nicht zu akzeptieren ist. Haare im Badezimmer und Staub im gesamten Apartment bei Anreise. Frühstück ok aber, Servicemitarbeiter|In hatte eine starke Alkohol Fahne. Geht gar nicht. Hotelleitung sollte dringend eine Fortbildung abschließen, wirkte völlig überfordert und gestresst. Leider passt hier Preis Leistung überhaupt nicht. Highlight war dann eine Party im Restaurant, schlafen war unmöglich. Hier zählt wohl nur die Quantität und nicht die Qualität. Wir werden dieses Haus nicht mehr buchen.
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Guest User
May 7, 2025
Schönes Apartment und tolles Frühstück. Sehr nettes Personal. Schöner Wellnessbereich. Cooles Ambiente, vor allem im Restaurant. Gute Lage zum Skigebiet und zum Ort (Kaprun). Skikeller mit Skistiefeltrocknern und Tiefgarage. Coole Sticker
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Guest User
April 30, 2025
Ich habe das Hotel mit 5 von 5 Punkten bewertet. Besonders beeindruckt hat mich die herzliche Begrüßung und die detaillierte Einführung. Das Zimmer war schon früh fertig, sodass wir es direkt beziehen konnten. Das Frühstück war hervorragend und der Service durchgehend top. Der Wellnessbereich war sauber, großzügig und bot verschiedene Entspannungsmöglichkeiten. Der Außenpool war angenehm warm und es gab unterschiedliche Saunen. Insgesamt ein tolles, modernes Hotel mit einem ansprechenden Interieur.
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Guest User
March 27, 2025
Nooit meer bij dit hotel! Na ons verblijf zijn we op een agressieve manier beschuldigd dat we schade gemaakt hebben aan ons verblijf. Hiervan weten wij 300% zeker dat dit niet door ons komt en dat we alles netjes achter hebben gelaten. Het hotel is niet bereikbaar en blijft de beschuldiging aanhouden. Kaprun was top maar mega spijt van dit hotel waar we ook nog veel geld voor hebben betaald om hier te verblijven. Totaal niet klant gericht!
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Guest User
March 4, 2025
New, clean and very beautiful hotel with nice spa and good breakfast - props to the owner(s) and the designers. Downsides are mainly staff related: - Hotel manager who on day 1 makes up rules to try to charge additional expenses to which I did not consent to, which then generate an overall negative energy for everything else - People working at the reception who obviously do not qualify to be receptionists - generally, the staff working in the hotel are not trying too hard be polite or helpful - room cleaning is not daily, which must have been the case for the price paid (almost 500eur/night for 2 people in medium apartment) There are definitely hotels in Austria with better value for money, but this hotel has very good potential if staffing situation improves.
Guest User
February 22, 2025
A really enjoyable stay for a family of 6. The food is amazing especially the breakfast, all the staff are so welcoming and friendly. It is very clean and very well run hotel. The outdoor pool is really nice especially after a day on the slopes. I would highly recommend
Guest User
February 12, 2025
Lovely hotel, very friendly staff and excellent food. Really enjoyed our visit and was convenient for the slopes (we rented a locker at the lift station to make it easy). Pool and spa are very nice and room was well equipped. Only request would be to make it easier to connect to Netflix, etc on the tv. Will be back.
Guest User
February 10, 2025
Amazing hotel. We(group of 7friends) had a fantastic stay at this hotel! It is new, modern, and beautifully designed. The spa area was truly amazing, with a relaxing sauna and a wonderful warm outdoor pool. The staff was exceptionally friendly and welcoming, making our experience even more enjoyable. We would love to come again and highly recommend it to anyone looking for a relaxing getaway!
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Diving
Off-site
Skiing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Spa
Massage room
Private parking
Additional charge
EV charging station
Luggage storage
Bar
Restaurant
Business center
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. PHP 633.31) Per stay. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
Lockers available
Languages Spoken
Czech
Dutch
German
Hungarian
Russian
Food & Drink
Bar
Room service
Convenience store/kiosk
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Health & Wellness
Massage room
Sauna
Spa
Diving
Off-site
Ski gear storage
Hiking
Off-site
Skiing
Off-site
Horse riding
Off-site
Windsurfing
Off-site
Activities
Fishing
Off-site
Public Areas
Elevator
No smoking in public areas
Smoking area
Vending machines
Shared kitchen
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes dryer
Facilities for Children
Children's meals available
Business Services
Business center
Fax/copying service
Additional charge
Safety & Security
First aid room
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 16:00–20:00
Check-out: 08:00–11:00
Front desk hours: [Mon-Sun]07:00–20:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €10.50 (approx. PHP 664.98) per person |
Adult | Buffet:€21.00 (approx. PHP 1,329.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 27
Located in Kaprun, Mountain Hotel Luis is in the mountains, a 1-minute drive from Kitzsteinhorn/Maiskogel – Kaprun Ski Resort and 8 minutes from Kitzsteinhorn Cable Car. This spa hotel is 4 mi (6.4 km) from AreitXpress Cable Car and 4.9 mi (7.8 km) from Kaprun Alpine Reservoirs.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Luis' Gardens Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided once per stay.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Luis' Gardens Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided once per stay.