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Recent Reviews for Kandy Hotels

Grand Serendib Hotel
4.6/566 Reviews
Kandy Lake Front
Room was lovely and service of the staff was good, but the room was noisy. Directly below us daily was banging constantly until I rang reception to ask them to stop. I could also hear chatting at full volume for the two nights we were there at gone 11pm. Bed comfort was amazing though and facilities good but noise just let it down.
Cinnamon Citadel Kandy
4.4/576 Reviews
Mahaweli River Front
The room was clean and comfortable. Sitting in the lobby and around the swimming pool is very comfortable, you can be in a daze all day long! The surrounding environment is very good. There is a lake next to the hotel and a small hill opposite. Wake up in the morning and listen to the birds singing, by the way, there are many crows here😄
The Summit
4.6/552 Reviews
Kandy Central
We had such a great time staying at The Summit. The staff are friendly and helpful, they made us feel at home. We had dinner on the rooftop and it was such a lovely experience. The surrounding is peaceful and quiet. The room is clean and spacious. The view is just gorgeous.
Earl's Regency Hotel
4.1/548 Reviews
Kandy Central
It is an old hotel. The room facilities are not very new, but it is well maintained. The environment, location and sanitation are all good. It is also very convenient to go to the Temple of the Tooth Relic to watch the Perahera procession at night.
Thilanka Hotel Kandy
4/568 Reviews
Kandy Lake Front
This hotel is on the top of the mountain. The view is very good, the environment is OK, the building is very distinctive, including the decoration of the room, but the worst thing is that the hygiene is very worrying, the door is a bit old, the refrigerator is so dirty that you can't get it off, and there are stains under the toilet seat There were urine stains and hair on the bed. The bed was two beds pushed together and it was uncomfortable to sleep on. The quilt was a sheet and was too tight to pull out. It was very uncomfortable to sleep on. Fortunately, there was a blanket in the cabinet to cover it with. Regarding the food, it’s not good either.
Amaya Hills Kandy
4.4/542 Reviews
Heerassagala
It's hard to describe! I chose this hotel because it was said to be a 5-star hotel with the best view. Later, I saw on the Internet that it was a 4-star hotel. The actual experience was at most 4 stars. Next, I will elaborate on it: 1. The hotel reservation management is chaotic. When booking, I indicated that I needed 2 beds instead of a large bed. I arrived at night and was very tired after a long journey. When I opened the room, it was still a large bed. I communicated with the front desk and hoped to change the room. I was told that Douban was fully booked and could not be changed, so I had to send someone to dismantle the bed. After waiting for 20 minutes, no one came. I went to the front desk to argue. The front desk staff was sent to accompany us to the room again (a meaningless move. They neither changed the room nor helped us dismantle the bed. So they accompanied us back and forth to count the steps?) 2. The male waiter who was sweating all over came late. When he was dismantling the mattress, he stepped on the bed sheet with one foot. The picture is proof. I was too tired to argue. I also left a message to Ctrip customer service. The room is also very small and the facilities are old, so it is really not a 5-star hotel. 3. There are cockroaches outside the restaurant from time to time. The buffet looks rich but tastes bad. It is not as good as the previous stop, Bangladesh. I came back and stayed at the Courtyard by Marriott in Colombo and realized that the kitchen of this hotel is not good. The advantage is that the hotel environment is really beautiful, the mountain view is unbeatable, and monkeys pass by the balcony from time to time. Conclusion I hope the hotel will strengthen its management and Ctrip will strengthen the assessment and star rating of suppliers.

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