SpringHill Suites Kanab

Clean and nice

I checked in super late but the front desk guy was still so friendly. I always appreciate that when its late at night with kids after a long drive. This place is fairly new and it shows. Everything was super nice. Its the same experience you'd expect at a SpringHill Suite. I'm glad they built this here. Location is fantastic, right across from a Maverick. If this place was fully booked I'd be worried about trailer parking right in their lot. I should have asked if they have other options just for future trips but thank goodness the parking lot was not that full and I was able to easily park my 20ft trailer. From what it seems to me its a pretty big lot compared to other options and their is a big space at the wendys right next too it. I saw a bunch of semis parked there but don't know if its totally allowed for overnight. My only feedback is that the trundle bed was filthy I think the staff obviously did not change it out, but maybe they are just getting used to their systems. It was so late and we were only staying one night so we didn't complain and I just doubled up the kids in the main bed. It worked. Other than that everything was great.

The room was spacious and very comfortable. Breakfast was great. Housekeeping could have been done more than every other day. Room was clean and pleasant

Stayed here our first night on our "Mighty 5" road trip. I mainly wanted to write this review to give a shout out to Kevin! He was working the front desk when we checked in and he made our stay! He was so friendly and knowledgeable about the area. We had an issue with our TV not working and Kevin immediately came to our room to try and fix it. After a few minutes, he just decided to switch our room and we had no issues after that. There is a nice pool & hot tub area out back. We took advantage of the hot tub after a day hiking at Zion.

This is a relatively new hotel in the Kanab area. Last time I passed through it was still under construction last time I went through about five months ago. I was excited to try it. Unfortunately, I was disappointed. It started with the entrance. It was too small and lacked check-in parking. Then the majority of parking was down the hill. Next we went into the room and it was not clean. It was dirty on the counters and nightstands. The counters in the bathroom looked like the were just installed, label glue stuck and spray painted. The bathroom had hair under the soap dish. The drains did not work in either the shower or the sink. They filled up faster than they emptied. The bed was lumpy and hard to sleep on. The next morning breakfast felt like a disaster. The flow of the area did not work. The help couldn’t keep up with wiping down the tables. They consistently ran out of eggs, sausage, the egg sandwiches and it looked like the pancake batter. I over heard one staff member state they had not have a crowd like this. They didn’t know how to handle it. I typically like SpringHill Suites by Marriot, but I will think twice before I stay at this one again for the price.