Ammades All Suites Beach Hotel - Adults Only

Beautiful property, great room and view of the sea. Breakfast was tasty and varied. The neighbouring wasteland and hotels lower the tone and count against the hotels location. Staff super friendly.

I came to this hotel expecting a 5-star experience and a relaxing break from daily life. Unfortunately, it fell far short of that. The most disappointing part was how we were treated by a staff member (Isabella) during breakfast on our final day. My sister, who had been unwell all week and hadn’t been able to eat, finally felt better so had an omelette and we left for a walk on the beach and went to the toilet 🚽 haha and around an hour later she asked to go back for a small dessert (during breakfast hours). I was super happy she she felt better and wanted to have a dessert. 10 minutes after we ordered the dessert, Isabella approached us—in front of other guests and in a loud, inappropriate manner—asking if this is our second time here and that we weren’t allowed to return for breakfast more than once. (We asked if we can pay for the dessert or she wanted us to leave? She said no..) we asked for the hotel manager and of course she didn’t get them.. This was shocking especially since i have been coming to breakfast several times the past few days (having coffee first, then coming again to order an egg.. and sometimes even a third time if I felt like dessert (some people need to leave to use the toilet before they finish breakfast 🤣). and NOTHING about this supposed policy was communicated until our LAST day (not at check-in or written on the menu or anywhere).. The situation was extremely rude and uncalled for. Even if such policy existed, this is not the way to communicate it. While we did receive an apology several times from the operations director afterward (when we went to her AS WELL AS a few hours later after she passed by the kitchen to understand the full story).. and we appreciate that she made sure we knew Isabella’s action was not ok and reassured us that guests ARE allowed to have coffee and breakfast, go for a walk and then come back for dessert (in fact they prefer that compared to guests that sit from 7am to 11am at the same table and just keep ordering). We also got another apology at check-out — so I am sure when I say what happened at breakfast was not ok and the hotel knew and apologized for that. But this whole breakfast interaction left an icky feeling that one shouldn’t feel in a 5 star hotel. Beyond that, I believe the hotel is understaffed. Pool service is painfully slow, and you can tell the waiters are exhausted and overworked. They have to walk long distances just to get you a drink and food, and a few even shared their struggles with us. I felt bad placing orders because it clearly put strain on them. Understandably, some orders were forgotten or took ages to arrive. The waiters themselves were kind—they’re just understaffed/overworked. I write this review fully aware that the hotel has a habit of responding to criticism in reviews in a defensive and passive-aggressive tone. For example, someone else mentioned the food quality in their review and was told, “Sorry our Michelin-starred restaurant isn’t up

I would have honestly given this hotel a 5-star rating hadn’t the incident below occurred. The food is amazing, the views are incredible, the rooms are very spacious, and the team (reception staff, housekeeping and waiters and waitresses) are all very helpful and kind. During our stay, we had 3 breakfasts. Breakfast runs from 7 am to 11 am. I wake up very early and have a weird appetite. I usually drank a coffee and had a bite at like 8 or 8:30 am, then would go for a walk on the beach, and then come back at around 10 am to either have another coffee and/or breakfast. This was fine, until our final breakfast (on Tuesday). We went in at around 8:30 am had a coffee and an omelette, and decided to venture out for a walk on the beach since it was our last morning. We then said let’s have a waffle (I don’t usually eat sugar) since it’s our last day and head to breakfast at like 10:30 am. The waitress kindly got me a coffee, and I ordered the waffle. While waiting for it, the restaurant manager (Isabella or something) came over and asked “is this your second time at breakfast?, when we said yes, she said “this is normally not allowed”. So I told her do you want us to get up and leave? She said no, so I asked her what is the purpose of your question????? I asked her to get me the hotel manager immediately, and waited but no one arrived. I then went to reception and spoke to the Operations Director who was very kind and acknowledged the mistake that happened. I’m genuinely disappointed, this completely ruined my last day and honestly cast a shadow over my whole trip and stay at the hotel. Her meaningless question (which has NO purpose) ruined the beauty of this hotel, and made me forgot all the positive things. At no point were we informed of any time limit or seating rule. If something had been clearly communicated, we would have had no issue complying. It seems the restaurant manager prefers guests to sit from 8 am to 11 am and just keep eating, rather than relax and enjoy their breakfast or just a cup of coffee. What was most upsetting: no apology, no acknowledgement from the employee involved. Very strange to Greek hospitality and warmth. This is not how guests should be treated at a 5-star hotel. Extremely unfortunate and disappointing ending to my stay, which review I was looking forward to write.

Wonderful Stay A really amazing stay, made our stay very special. Staff and service is a standout feature here - always checking in and no task is too much for them. Very much an acquired hotel with lots of fabulous amenities. Would highly recommend - big thank you to Julia and the staff who made our stay really special :)