Cathrin Hotel

On arrival at 11pm our 1st impressions of the room were not good. Very basic and poor quality furniture. My husband had food poisoning after being there 24 hours. Myself and our daughter also started to feel unwell during our time there. Bathroom was terrible with paint coming off the door and a very old fashioned hairdryer. Dirty around doorframe. 1 very hard bed and the other bed was too soft. Food at the hotel was not good and ended up eating out even although we were all inclusive. We asked for the room to be cleaned and when we returned they had given clean but old, stained towels but the bed and bathroom hadn’t been touched. We tried to clean our selves with the toilet roll and next morning asked again to clean the toilet after talking to reception. Arriving later it had been cleaned but they didn’t clean behind the toilet seat and they used the shower gel to clean the toilet. Small bottles provided by hotel which we didn’t use. The pool at first was the best part of the hotel easy to get a sunbed, pool looked amazing with clear water until half way through the pool water went cloudy and after complaining was told it’s safe to go into the water. No it wasn’t. There had been no water testing which should be carried out daily and we ended up using the outside showers to cool down. Drink was poor, entertainment was poor. Not starting until 9.30/9.45pm and wasn’t very good. Many other guest felt the same way and would not return to this hotel. No way is this a 4 star hotel. Luck if a 2 star Hotel. Such a shame as in a beautiful location.