We stayed at your hotel in room 514. While there were positive aspects of our visit, there were also some issues that affected our overall experience.
First, we encountered a persistent noise throughout the night that seemed to come from above our room. It sounded like a turbine and water pump, which made it difficult for us to get a restful night's sleep. When we raised this concern with the receptionist, we were disappointed by the response. The staff member was dismissive and rude, suggesting that there was no sound and implying that we were lying. This lack of understanding and professionalism was quite troubling.
On a positive note, we thoroughly enjoyed the breakfast. The food was good, and the staff serving coffee and juice were very welcoming and attentive, which we appreciated.