Xixi-gua
August 24, 2024
I have been a member of Ctrip for 11 years and I gave your store my first bad review! I forgot my Apple earphones under my pillow. The next day when I cleaned the house, I found them as long as I changed the pillowcase and bedsheets. I called the front desk after I left the store. The first time, the front desk said they didn’t see them. Later, I said the location was still there. Not long after, they called me again and said that the cleaning lady saw them and mailed them back to me. At that time, I felt that I had met a good store and was very happy. I thought that the mailing back would definitely give good reviews. I won’t mention the poor hygiene and the house decoration style of ten years ago! After all, I met such a good store that mailed the earphones to me. But! I never expected that the earphones mailed to me were in a white box, but they were not mine. There is a laser-engraved name on the box of my earphones. I was afraid that the courier might have swapped the boxes, so I confirmed with the front desk. The front desk said that they were correct and that they were the earphones. I laughed. How could it be such a coincidence? I lost my earphones and you happened to pick them up, but the ones mailed to me were not mine. You started to deny it and there was nothing I could do about it, thinking that you were unlucky. But you admitted that you picked them up, but the ones mailed to me were changed. I don't know what the point of this is. It is enough to prove that the employees of this store have problems with their character. There are so many stores in Jiuzhaigou. The environment of this store is really not good, and the price is not cheap either. You can decide for yourself whether to stay here or not.
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