Guest User
February 20, 2025
The sanitation is quite good, and the cleaning lady is very nice. There is a little crack in the wall of the room, but the flaws are not enough to cover the merits.
The disappointing factor that makes me not come again is that the front desk service is very bad: 1. The housekeeping repeatedly calls to ask guests to check out early, the reason is: the room is tight and you need to make room 2. Do not inform guests that the room booking includes breakfast service 3. All services are without smiles, and every front desk staff encountered is very cold. When checking out, the deposit was not paid, and they said "you can go". After being reminded that the deposit was not returned, there was no apology. Such service really makes people want to roll their eyes. I don’t know if the salary is too low, all the services are less than the most basic. 4. Most hotels can do it, and the guest’s delivery order is delivered to the room door by a robot, which is almost non-existent in this hotel. As long as you don’t call and ask for it actively, and communicate with the front desk repeatedly, you can only go downstairs to get it yourself.
The highlight of this stay experience is that the sanitation is well maintained and the cleaning staff are dedicated. But the comfort of the bedding is average, especially the mattress, which is not good to sleep on. There is also a towel that is so old that it is threadbare, and the bath towels are old but fortunately they are all clean. The bathroom has a sewer smell from time to time, and the door needs to be closed all the time. There is nothing good to eat around.
The heating and room lighting are satisfactory.
Overall, if you don't mind being disturbed and treated with a bad face by the front desk, you can stay here.
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