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Location8.5
Amenities8.1
Service8.4
Cleanliness8.6
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All reviews(207)
Positive reviews(179)
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Negative reviews(28)
Guest User
City View Queen Room
Stayed in Mar 2025
Business travelers
8 review
8.5/10
Very Good
Posted on Apr 24, 2025
This is convenient for anyone staying at Zhejiang Normal University. There's a nice breakfast available.
But be warned that the beds are about as hard as a wooden board. Extremely uncomfortable. It's literally hard to get rest.
Bruce James
City View Queen Room
Stayed in Aug 2024
Solo travelers
10 review
10.0/10
Outstanding
Posted on Nov 12, 2024
Great hotel
Response from Property: 尊敬的賓客:您好~!非常感謝您惠顧浙師大國際交流中心~!走過的歲月,銘刻的是友情;留下的是回憶,帶來的是希望;盼望的是美好,送去的是祝福。高品質的完美服務一直是我們不斷追求的目標,不懈努力的方向;您的認可與讚賞是對我們服務的最大肯定,我們會再接再厲,更上一層樓。誠邀您再次光臨我們酒店,祝您每天都有好心情~!
Ny avotra
Superior Standard Room
Stayed in Nov 2022
Couples
26 review
8.5/10
Very Good
Posted on Jan 18, 2023
We stayed for 2 days. Room was clean, quite close to the mall and the staff was friendly but the breakfast was very average.
Response from Property: 尊敬的顧客:您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也非常榮幸能為每一位賓客提供最優質的服務。非常歡迎您和您的同事無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Verdianto
Superior Standard Room
Stayed in Apr 2022
Couples
1 review
7.0/10
Posted on May 9, 2022
The pillows smelled so bad and the carpet inside the room was dirty. I am hoping the hotel could improve its cleanliness.
Response from Property: Distinguished guests: How do you do? We have carefully read your check-in feedback, and hope to make the most sincere apology for the here, thank you for your valuable advice is put forward and the deficiency of the tolerance, we have to convey your questions to related departments in charge, will you put forward opinions for improvement, we are very ashamed and ask you to believe that this is not the international exchange center service level. Thank you again for your encouragement to the international Exchange Center. We will continue to improve the maintenance of room service, sanitation, catering products and facilities, and strive to achieve perfection wholeheartedly and live up to your expectations! We hope to see our progress next time you visit!
Anonymous User
City View Queen Room
Stayed in Nov 2024
Business travelers
1 review
9.0/10
Great
Posted on Dec 14, 2024
It is right next to the Normal University, and travel is very convenient. It's just an old hotel with older facilities, but the environment is still clean. The breakfast is very rich and there are many choices
Original TextTranslated by Google
Xiaoqiaoliushui718
City View Queen Room
Stayed in Sep 2024
Travel with friends
1 review
8.0/10
Very Good
Posted on Oct 31, 2024
The bed was too soft and I woke up in the middle of the night and had trouble falling asleep.
Original TextTranslated by Google
Response from Property: Dear guests: Hello~! Thank you very much for visiting Zhejiang Normal University International Exchange Center~! What has passed through the years is engraved with friendship; what is left behind is memories, what is brought is hope; what is longed for is beauty, what is sent is blessings. High-quality and perfect service has always been our constant goal and the direction of our unremitting efforts; your recognition and appreciation is the greatest affirmation of our service, and we will continue to work hard to reach a higher level. We sincerely invite you to visit our hotel again and wish you a good mood every day~!
Guest User
Business Standard Room
Stayed in Sep 2024
Family
1 review
4.5/10
Posted on Oct 4, 2024
1. The facilities are outdated. It's been a hotel for more than ten years, so I won't say much.
2. Hygiene is average. When I first moved in, there were strands of hair on the toilet. It was the first time I encountered such a thing.
3. Poor sound insulation. The slightest noise in the corridor or the next door room can wake you up, so you can't sleep well.
4. A bit stingy. I called to have two bottles of mineral water delivered and was told there would be a charge.
If it wasn't for the convenience of going back to my alma mater, I would never live here.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sincerely thank you for staying at Zhejiang Normal University International Exchange Center! The hotel sincerely apologizes for your unpleasant experience in our hotel! We have reported the hygiene issues to the relevant departments and have drawn their attention. We did not contact you immediately to follow up on this issue. We are deeply sorry and hope for your understanding. This has also served as a great warning to us! Thank you very much for your comments on our work. Your opinions will help and promote us to continuously improve our work and perfect our service products. It is our great honor to provide better services to you and your friends. Here, I sincerely invite you to stay in our hotel again. We will do our best to make up for the shortcomings and let you enjoy the best service. If you have any needs during your stay, please feel free to contact the hotel front desk manager to help you solve your problems. I wish you smooth work and a happy life!
Alex_LiuDL
Superior Standard Room
Stayed in Aug 2024
Family
6 review
8.0/10
Very Good
Posted on Oct 6, 2024
Only 2 bottles of free mineral water are provided, and additional bottles are charged;
Poor facilities: broken sink drain, broken toilet lid, broken window handles, can't be closed tightly, and the south-facing rooms are extremely noisy.
Alumni gathering, we chose this international exchange center because it is close to the hotel. I suggest that the hotel manager go out more often, see the services of other hotels, learn more about the good aspects, and don't let the alumni down.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sincerely thank you for staying at Zhejiang Normal University International Exchange Center! The hotel sincerely apologizes for your unpleasant experience in our hotel! We have reported the hygiene issues to the relevant departments and have drawn their attention. We did not contact you immediately to follow up on this issue. We are deeply sorry and hope for your understanding. This has also served as a great warning to us! Thank you very much for your comments on our work. Your opinions will help and promote us to continuously improve our work and perfect our service products. It is our great honor to provide better services to you and your friends. Here, I sincerely invite you to stay in our hotel again. We will do our best to make up for the shortcomings and let you enjoy the best service. If you have any needs during your stay, please feel free to contact the hotel front desk manager to help you solve your problems. I wish you smooth work and a happy life!
Jiudianzhijianyuan1224
City View Queen Room
Stayed in Feb 2024
Couples
15 review
3.0/10
Posted on Mar 28, 2024
I generally don’t comment, but I still want to leave a negative review after a day. After all, with the reputation of Zhejiang Normal University, there are at least one or two customers. Pictured above, taste it yourself.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sincerely thank you for staying at the International Exchange Center of Zhejiang Normal University! The hotel sincerely apologizes to you for your unpleasant experience in this hotel! We have reported the health issues to the relevant departments for attention. We did not contact you immediately to follow up on this issue. We are deeply sorry and hope for your understanding. At the same time, it has also brought us a lot of warning! Thank you very much for correcting our work. Your opinions will help and promote us to continuously improve our work and improve our service products. It is our great honor to provide better services to you and your friends. Here, I sincerely invite you to stay at our hotel again. We will do our best to make up for the shortcomings and ensure that you enjoy the best service. If you have any needs during your stay, please feel free to contact the hotel front office manager to help you solve your problems. May your work go smoothly and your life be happy!
Checheshuiyi
Business Standard Room
Stayed in Aug 2024
Business travelers
23 review
8.0/10
Very Good
Posted on Sep 16, 2024
The location is good, right next to the main gate of Zhejiang Normal University. It's convenient to send your children to school and live here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好~!非常感謝您惠顧浙師大國際交流中心~!走過的歲月,銘刻的是友情;留下的是回憶,帶來的是希望;盼望的是美好,送去的是祝福。高品質的完美服務一直是我們不斷追求的目標,不懈努力的方向;您的認可與讚賞是對我們服務的最大肯定,我們會再接再厲,更上一層樓。誠邀您再次光臨我們酒店,祝您每天都有好心情~!
Anonymous User
Executive Queen Room
Stayed in Jul 2024
Family
4 review
2.0/10
Posted on Aug 26, 2024
The experience was too bad. It was very difficult to use the faucet of the washbasin and wash hands. I was very anxious to finish the work in the morning. Before check-out time, the staff just opened the door with their work card and came in to sort things out. It was terrible and there was no privacy at all. Not to mention the loss of items, which shows that the hotel management is extremely inadequate!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sincerely thank you for staying at the International Exchange Center of Zhejiang Normal University! The hotel sincerely apologizes to you for your unpleasant experience in this hotel! We have reported the health issues to the relevant departments for attention. We did not contact you immediately to follow up on this issue. We are deeply sorry and hope for your understanding. At the same time, it has also brought us a lot of warning! Thank you very much for correcting our work. Your opinions will help and promote us to continuously improve our work and improve our service products. It is our great honor to provide better services to you and your friends. Here, I sincerely invite you to stay at our hotel again. We will do our best to make up for the shortcomings and ensure that you enjoy the best service. If you have any needs during your stay, please feel free to contact the hotel front office manager to help you solve your problems. May your work go smoothly and your life be happy!
Guest User
Superior Standard Room
Stayed in Jul 2024
Family
12 review
8.0/10
Very Good
Posted on Sep 19, 2024
The surrounding transportation is convenient, and it's an old hotel. It's okay to stay here occasionally.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好~!非常感謝您惠顧浙師大國際交流中心~!走過的歲月,銘刻的是友情;留下的是回憶,帶來的是希望;盼望的是美好,送去的是祝福。高品質的完美服務一直是我們不斷追求的目標,不懈努力的方向;您的認可與讚賞是對我們服務的最大肯定,我們會再接再厲,更上一層樓。誠邀您再次光臨我們酒店,祝您每天都有好心情~!
Guest User
Superior Standard Room
Stayed in Nov 2024
Business travelers
11 review
8.0/10
Very Good
Posted on Feb 16, 2025
Zhejiang Normal University Guest House Hotel, 3.5 stars ⭐ about
Original TextTranslated by Google
Guest User
Superior Standard Room
Stayed in Oct 2024
Business travelers
10 review
8.0/10
Very Good
Posted on Dec 2, 2024
Around the school, complete facilities, permanent meeting
Original TextTranslated by Google
Hangzhoudingzhi
Superior Standard Room
Stayed in Aug 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Sep 16, 2024
The room is clean and the service is excellent! Just no breakfast
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好~!非常感謝您惠顧浙師大國際交流中心~!走過的歲月,銘刻的是友情;留下的是回憶,帶來的是希望;盼望的是美好,送去的是祝福。高品質的完美服務一直是我們不斷追求的目標,不懈努力的方向;您的認可與讚賞是對我們服務的最大肯定,我們會再接再厲,更上一層樓。誠邀您再次光臨我們酒店,祝您每天都有好心情~!