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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1251)
Positive reviews(1218)
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Negative reviews(33)
Mark2Y
Guestroom - City-View (Double Bed) (Balcony)
Stayed in Nov 2024
Solo travelers
20 review
3.2/5
Posted on Dec 10, 2024
The hotel is outside of the main tourist area, And there is no reception desk. You need to be able to call them, and do a bit of walking to check in.
Pros is room is big and place is peaceful. .
Response from Property: Dear, I am very sorry that I failed to provide you with good service and failed to contact you in time. The phone was busy at that time and I failed to communicate with you again in time. I hope you can give us a chance to make up for it and bring you a better stay experience next time. Welcome to visit again and look forward to meeting you again❤
白山
Guestroom - City-View (Double Bed) (Balcony)
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 3, 2024
It's an amazing Days the hotel is very convenient close to everything and the staff are very kind I really enjoyed it too much
Response from Property: Thank you for your affirmation of us. We welcome you to visit again and look forward to meeting you again
Guest User
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The service is very good. The hotel is in very quiet area. The room is very clean. The bedding is comfortable. I really like the the the place. Strongly recommend it.
Response from Property: 【❤一客一換 安心入住❤】感謝您在眾多的酒店之中選擇我們家,承蒙您的厚愛,願我們貼心的入住服務讓您感受到家的温暖,完善的配套設施、温馨的住宿環境,願您有超值的享受!無論您是來度假休閑、商務出差還是家庭出遊:都能為您提供量身定製的服務,確保您的每一個需求都得到滿足。感謝您的推薦,也希望小店會是您旅途上一道美麗的風景,期待與您的再一次相遇。
ninjakimal
Guestroom - River-View (Double Bed) (Balcony)
Stayed in Aug 2024
Couples
20 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Our stay was fantastic! The hotel was clean and located perfectly, just a short walk from the night market. The bed was soft and very comfortable. Highly recommend!
Response from Property: 【❤Close to Gaozhuang❤】Thank you for your recommendation, we will continue to work hard to provide good service and look forward to meeting you again. NICE is waiting for you to come back~~
Guest User
Cozy Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The environment is very good, the scenery is beautiful, the service is very good, and the price is very affordable.
Response from Property: Thank you very much. Looking forward to meeting you again♥
SDASAP
Cozy Queen Room
Stayed in Feb 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Mar 14, 2024
Great view from the balcony, free upgrade to a balcony room from owner. Very spacious and clean. Laundry facilities available. Great price for the room. One bus stop away from the night Market.
Response from Property: Welcome to your stay, I am very sorry for not being able to reach your satisfaction, welcome to your next visit, hope to bring you a better stay experience next time.❤
Anonymous User
Guestroom - City-View (Double Bed) (Balcony)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Good Environment
Response from Property: 【❤管家服務❤】看到親親這麼認真的評價我非常的開心、;我覺得人之所以愛旅行,不是為了抵達目的地,而是為了享受旅途中的種種樂趣、相知是一種緣分、希望所有下榻我們家的朋友們能感覺到家的温馨……也祝親親天天有個好心情
Jinlixiaopiaooh
Cozy Queen Room
Stayed in Jan 2025
Solo travelers
24 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The room was clean and had a full-length mirror, which was a plus. The boss and staff were all young people. We went to the recommended photo studio and Dai Di Bar, and the experience was pretty good. It was a happy journey (◍•ᴗ•◍)
Original TextTranslated by Google
Response from Property: 【❤One guest, one change, rest assured stay❤】Thank you for choosing our hotel among many hotels. Thank you for your kindness. We hope that our considerate check-in service will make you feel the warmth of home. With complete supporting facilities and warm accommodation environment, we hope you will enjoy a great value! Whether you are here for vacation, business trip or family trip: we can provide you with customized services to ensure that every need of yours is met. Thank you for your recommendation. We also hope that our store will be a beautiful scenery on your journey and look forward to meeting you again.
Guest User
NICE Sunset Jungle Duck Balcony Family Suite (Separate Living Room + Scenic Balcony)
Stayed in Jan 2025
Family
4 review
4.7/5
Amazing
Posted on Feb 7, 2025
The hotel is located in a residential area near the Xingguang Night Market, similar to a hotel apartment. The facilities in the community are relatively complete. Most of the people who stay here are tourists from other places. There are short-term and long-term rentals, as well as tourists like us. The transportation in Xishuangbanna is not very good, and it is expensive and difficult to get a taxi. We like the fact that there is our own parking lot here when we drive by ourselves. It is very convenient. The housekeeper is also very responsible and the connection is timely. The only disadvantage is that it is too close to the night market. It is very lively every night. If you like quiet people, you should consider it carefully.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed and thoughtful sharing! We are very happy to receive your recognition of our parking lot convenience and butler service. Our community is well-equipped and bustling with tourists, which can create a strong travel atmosphere for everyone. We are really happy to provide convenience for your self-driving trip. However, we are really sorry that the proximity to the night market has caused you some noise troubles. In the future, we will consider equipping the room with more soundproof facilities and try our best to reduce the impact of noise. If you come to Xishuangbanna next time, tell us in advance and we will arrange a relatively quiet room for you. Looking forward to meeting you again, I wish you a smooth journey in the future and be happy every day!
Congcongyunduo
Family Room - 2-Room, City-View (1 Living Room)
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Except for the high price, there is nothing wrong with it. This kind of place is suitable for people who stay for more than a week. Except for the high price, there is nothing wrong with it. This kind of place is suitable for people who stay for more than a week. If you really can't book a room, you can also choose this kind of place.
Original TextTranslated by Google
Response from Property: Dear, hello! I understand that you think the price is high. The Spring Festival is the peak tourist season, and accommodation prices in various places generally rise, so the price will be a bit higher. But you see, our facilities are complete and the environment is pleasant. If you stay for more than a week, you can fully enjoy the leisure time. When you travel during the off-season, our price-performance ratio is actually quite high. Welcome to visit us next time and look forward to seeing you again!!!
Anonymous User
Deluxe Suite
Stayed in Jan 2025
Family
1 review
1.0/5
Posted on Feb 4, 2025
Too bad. This is the most annoying and annoying place I have stayed in after so many days of playing. Here are some tips for you to avoid pitfalls. Don't stay in this hotel.
1. Safety hazards:
There is a floor-to-ceiling mirror at the door. It is leaning against the wall without any fixation. The wall is irregular and angled. As a result, the mirror fell down and shattered into pieces soon after entering the door. Fortunately, no one was hit. I am scared when I think about it. This kind of floor-to-ceiling mirror should at least be fixed on the wall or have a stable base. This homestay has no safety awareness at all. They called to clean up the glass residue and asked why the mirror fell. Wouldn't they ask if anyone was hurt or apologize?
2. Deceiving consumers:
Homestay, homestay, homestay! Not a hotel! Platform cover
Under the name of Nice Hotel, I found out that it was in a community. When I asked, I was told that it was a hotel-style apartment, but it was actually a homestay. There are small workshops like this everywhere in the community. The elevator is dirty and dilapidated. It is a community of very poor quality, and the people coming in and out are messy! It has nothing to do with the hotel at all, deceiving consumers!
3. Poor service attitude:
When booking, a group was immediately created, and the housekeeper and the pick-up were arranged. As a result, the high-speed train was about to arrive at the station in half an hour. I waited and waited, but the pick-up driver did not contact me. I took the initiative to ask for the driver's phone number, but he said he could not come because he had a rear-end collision. If you have a traffic accident, shouldn't you contact the housekeeper immediately to arrange other pick-up drivers, or take the initiative to call me? Do customers need to worry about contacting the housekeeper to contact you, the pick-up driver? I was stood up before I even checked in, which was a very bad experience! In addition, the attitude before check-in and when I gave feedback on the poor room was completely different. I called the voice and said I couldn't hear you. No one responded for a long time. The attitude on the phone was extremely bad, and they even hung up the phone. Who gave you such confidence? The quality of this homestay is poor, and the service attitude is so bad? !
4. Poor room quality and hygiene: The price increased to 857 per night during the Spring Festival. I booked a so-called light luxury balcony sunset suite. I thought the quality was at least acceptable. As a result, when I opened the door and went in, I found that the room was so small that I had to lean against the wall to leave a small gap to walk in, and the other person had to crawl in. The window screens were worn and dirty. There was no place to put a toothbrush cup on the water table. The toilet shower could only be turned by one person. The walls were covered with dirty footprints and scratches. There was not even a bedside table in the room. I could only charge my phone on the sofa in the living room at night. In short, it was bad! 857, the attitude of asking for a refund of the price difference was extremely bad. In the end, the platform made up the price difference. Don't stay at this hotel, don't be deceived!
Original TextTranslated by Google
6/8
Response from Property: 首先,我們非常重視您的反饋,但您要挾補錢的行為,實在讓我們難以接受。關於安全隱患問題,鏡子倒下確實是我們的失誤,事發後我們沒能第一時間關心您是否受傷,這是我們的失職,我們已對相關人員進行嚴肅批評。但事故發生後,我們也立即安排人員前去清理了玻璃殘渣,避免了二次危險,但是屋內有小朋友,具體的事因也無從查證。打着酒店名義宣傳是民宿一事未能認可,平台有標註入住房源位於俊發濱江俊園小區內,屬於酒店公寓類型,無不良引導行為。建羣名字為:客人入住時間+客人名字+接機/接站,是為了方便客人與師傅進行溝通,接站服務出問題,是我們對接站師傅管理不善,對師傅已進行處罰100元。但師傅追尾屬於意外突發狀況,春節期間,車輛過多,事故發生率較高,且事發後我們也在積極協調解決方案,給予打車費用補償56元。房間質量和衞生狀況差,我們未能贊同您的評價,阿姨的辛苦勞作不能因為您的一句話就得到否認,房間大小的問題,我們在下午17:52分,給您發送了房間密碼,您當時已經進入房間,未於前台反應客房問題,如果您進入房間後,第一反應房間不滿意,這邊會給您全額退款的,您可以選擇自己喜歡入住酒店的,不用在這裏故意抹黑哦。我們一直秉持着解決問題的態度,積極反思和整改。但您這種要挾的方式,我們無法妥協。
Guest User
Family Room With River View
Stayed in Dec 2024
Family
2 review
4.8/5
Amazing
Posted on Jan 29, 2025
The room is in the community. Except for the noisy traffic in the community, the room itself is very clean. It is about one kilometer away from Gaozhuang, which is very convenient to walk for more than ten minutes. There is a No. 4 bus at the entrance of the community to the city, the station, and the airport. It is also convenient to eat. The hotel has kitchenware so you can cook by yourself, or you can go downstairs to eat. There are many choices. Our favorite is the Sichuan restaurant opened by a Sichuan native opposite. The taste is very good and the portion is also very large.
Original TextTranslated by Google
Response from Property: 【❤Butler Service❤】I am very happy to see such a serious evaluation from my dear. I think the reason why people love to travel is not to reach the destination, but to enjoy the fun of the journey. Knowing each other is a kind of fate. I hope that all friends who stay in our house can feel the warmth of home... I also wish my dear to have a good mood every day.
Guest User
Cozy Queen Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Super value and low price, only a quarter of an hour's walk to Guizhuang Starlight Night Market, there are induction cookers and pots and bowls, and there is a supermarket at the entrance of the community, so you can cook your own food.
Original TextTranslated by Google
Response from Property: 【❤One guest, one change, rest assured stay❤】Thank you for choosing our hotel among many hotels. Thank you for your kindness. We hope that our considerate check-in service will make you feel the warmth of home. With complete supporting facilities and warm accommodation environment, we hope you will enjoy a great value! Whether you are here for vacation, business trip or family trip: we can provide you with customized services to ensure that every need of yours is met. Thank you for your recommendation. We also hope that our store will be a beautiful scenery on your journey and look forward to meeting you again.
Guest User
Guestroom - City-View (Double Bed) (Balcony)
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
I originally booked a river view room, but it was a bit noisy because it was close to the road. I told the housekeeper that I wanted to change the room, and the housekeeper was very helpful to change it to a one-bedroom, one-living room room with a courtyard view. It was very comfortable, so I stayed a few more days. The housekeeper's service was enthusiastic, the community environment was very good, and the transportation was convenient. I hope to come to Banna again next time!
Original TextTranslated by Google
Response from Property: 【❤One guest, one change, rest assured stay❤】Thank you for choosing our hotel among many hotels. Thank you for your kindness. We hope that our considerate check-in service will make you feel the warmth of home. With complete supporting facilities and warm accommodation environment, we hope you will enjoy a great value! Whether you are here for vacation, business trip or family trip: we can provide you with customized services to ensure that every need of yours is met. Thank you for your recommendation. We also hope that our hotel will be a beautiful scenery on your journey and look forward to meeting you again.
Anonymous User
Family Room With River View
Stayed in Aug 2024
Family
10 review
3.7/5
Posted on Nov 16, 2024
The room is spacious and bright, with complete facilities, kitchen, washing machine, etc., and the area is large. We used the community parking lot, and there was a traffic jam when leaving the parking lot during the peak travel period of the Golden Week. The community road planning is unreasonable.
Original TextTranslated by Google
Response from Property: 尊敬的客人:非常感謝您對我們酒店房間的認可。我們很高興您能喜歡寬敞明亮且設施完善的房間,廚房和洗衣機等設施能為您的入住帶來更多便利。對於您提到的停車場在黃金週出行高峯時段堵車以及小區道路規劃不合理的問題,我們深感抱歉。我們會將您的反饋轉達給相關部門,積極與小區管理方溝通協商,爭取在未來改善這一情況,為您和其他客人提供更加便捷的出行體驗。再次感謝您的點評,期待您的下次光臨