Saipan Hotel(Gaozhuang Xishuangjing Xingguang Night Market) Reviews
Saipan Hotel(Gaozhuang Xishuangjing Xingguang Night Market)
Building 22, Jingfazhai, Xishuangjing, Gaozhuang, Jinghong, Yunnan, ChinaView Hotel Details
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Saipan Hotel(Gaozhuang Xishuangjing Xingguang Night Market) Guest Reviews
4.7/5
Outstanding
799 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(799)
Positive reviews(787)
Reviews with photos/video(427)
Offers pick-up/drop-offs(97)
Friendly front desk staff(83)
Well designed(81)
Delicious breakfast(72)
Near shopping area(68)
Convenient for shopping(63)
Excellent afternoon tea(61)
Great swimming pool(41)
Negative reviews(12)
Gale
Tahiti Double Bed Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
A really nice boutique style hotel with distinctive airy and relaxing character. The modern design works well. Quiet but close to night life and market. The driver who picked us up from station offered a really good guide service and we saw and did so much within a couple of days. Recommend this hotel for holiday stay, suitable for families and couples. The staff were all pleasant and helpful. Breakfast was fine. In room projection tv was great for watching movies.
Response from Property: Thank you for your compliments on our hotel! Saipan Hotel is located in Xishuangjing, Gaozhuang, Xishuangbanna, about 300m away from Xingguang Night Market. It is convenient for travel. The hotel also provides sightseeing buses for travel within Gaozhuang; we are honored to let you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services so that you will be satisfied every time you stay.
becca an
Provis Loft Tatami Two Double Beds Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
We had a fantastic stay at Saiban, excellent location right in the old town and walking distance to the night market. It’s a beautiful hotel with superb views, a pool and quirky cave style rooms. There was lovely shampoo, conditioner, body lotion and shower gel and the water in the shower was high pressured and very soft water- my hair felt so silky! The staff were very friendly and extremely helpful, they worked hard to help us with everything (even though they had no English we managed well using translators and WeChat). There was also a golf buggy to take us anywhere we wanted to go in the old town. We visited the botanical gardens which were unbelievable and well worth a visit!!! Thank you so much for an incredible stay!
Response from Property: Thank you very much for your five-star praise. It is also an honor for our Saipan Hotel to meet such a warm little master! The newly opened high-quality hotel is aimed at the good check-in experience of guests. Saipan Hotel is located in the double-view scenic spot in the west of Zhaozhuang. It is very convenient to travel. It is about eight minutes' walk from the Starlight Night Market. The hotel bubble pool is also specially designed and customized, which can accommodate two people to take a bath at the same time. The whole house is intelligent and has a double washing table. Saipan Hotel not only has a good location, the surrounding environment and internal environment are good, and the scenery is good. As you praise, Saipan's service is also very good. Saipan Hotel maintains the principle of hospitality, and always treats the guests who arrive as their relatives, so that you can feel the warmth of home. Saipan will work harder and look forward to your next visit. I wish you a happy life and happy every day!
Stroganov
Tahiti Double Bed Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Good !
Guest User
Tahiti Double Bed Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
Very satisfied. The hotel is new and very clean. Free golf cart pick-up and drop-off in Gaozhuang. Free drinks. Very rich breakfast. There is also afternoon tea to cool down. The hotel is very close to the entrance of Xingguang Night Market. We chartered a car for two days to go to many places. The hotel's housekeeper is very enthusiastic. Full score 5 points. Recommended to friends around me
Original TextTranslated by Google
Response from Property: Thank you for your praise of our hotel! Saipan Hotel is located in Xishuangjing, Gaozhuang, Xishuangbanna, about 300m away from Xingguang Night Market, which is convenient for sightseeing. The hotel also provides sightseeing buses in Gaozhuang; we are honored to let you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Doudou
Bottilini Double Bed Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 2, 2024
This was the most satisfying stay experience during my trip to Xishuangbanna. I especially liked the big bathtub and tatami in the room. The bedding was great and the smart home was very convenient. I had a very relaxing rest for a few days. It was also very convenient to travel around Gaozhuang. The hotel can also send a shuttle bus to the scenic spot for free. The service was very good. It was a very pleasant trip. I will come again next time
Original TextTranslated by Google
6/9
Response from Property: Thank you for your praise of our hotel! Saipan Hotel is located in Xishuangjing, Gaozhuang, Xishuangbanna, about 300m away from Xingguang Night Market, which is convenient for sightseeing. The hotel also provides sightseeing buses in Gaozhuang; we are honored to let you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Very pleasantly surprised, the room is very big, the design style is very healing, it feels like an island vacation, it is also close to the Starlight Night Market, the surrounding area is very convenient, eating, massage, shopping are all nearby, and the hotel also has a special car to take you to nearby scenic spots, the price is also reasonable.
It's just close to the street, you can't ask for perfection, it may be more lively, it depends on personal needs.
Original TextTranslated by Google
6/10
Response from Property: Thank you for your praise of our hotel! Saipan Hotel is located in Xishuangjing, Gaozhuang, Xishuangbanna, about 300m away from Xingguang Night Market, which is convenient for sightseeing. The hotel also provides sightseeing buses in Gaozhuang; we are honored to let you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Guest User
Guestroom - Double Occupancy
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is clean, spacious and bright, and the toiletries are changed after each guest.
The entire hotel is decorated in a Mediterranean cream style, which makes it feel very warm. There is also a free tea room in the lobby on the first floor, and the private garden on the second floor is really special for checking in and taking photos. There is also a swimming pool in the hotel, and airport pick-up and afternoon tea and breakfast are also provided. I was really impressed by this hotel.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for your favorable review of our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The environment is really great. I didn't want to leave at all. There is free airport pick-up service, breakfast and afternoon tea. There is a free shuttle bus to Gaozhuang Scenic Area. There is a large hot tub in the room. The cream-colored decoration is really good for taking pictures!
Original TextTranslated by Google
Response from Property: Thank you for your praise of our hotel! Saipan Hotel is located in Xishuangjing, Gaozhuang, Xishuangbanna, about 300m away from Xingguang Night Market, which is convenient for sightseeing. The hotel also provides sightseeing buses in Gaozhuang; we are honored to let you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Guest User
Loft
Stayed in Mar 2024
Family
2 review
1.0/5
Posted on Mar 31, 2024
Environment: When I opened the window of the room, I thought there was a stream behind it, but it turned out to be a smelly ditch. The smell is invincible to mosquitoes.
When you eat in a restaurant, you also smell the smell of smelly water. Just think about it.
Facilities: The swimming pool is just a decoration and cannot be used. It is under maintenance.
There is no parking lot, parking is extremely difficult
The hotel faces the street and is very noisy at night. I can't sleep well at all.
The temperature of the dryer is extremely high. Do not put high-end clothes in it. The hotel will not care if it is damaged (confirm with the waiter and tell them that the shoes can be dried. The newly purchased shoes have melted and the glue has been opened)
Then all kinds of shirking of responsibilities, all kinds of lies, and methods of solving problems make people speechless. If I were not traveling and in a hurry, I would definitely have a good argument with you.
The shoe issue has not been resolved yet. It seems that the relevant departments need to solve it. Next, we will look at the official department of Banna.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the unpleasant incident. We are very sorry for not giving you a satisfactory stay experience! Our laundry room is self-service, and we will remind guests when they check in. We originally provided self-service laundry and dryers for the convenience of guests. Such incidents with self-service dryers have never happened before. We have started to deal with this matter and conducted an in-depth investigation. In response to the questions you raised, we have strengthened employee training. Your experience and feelings are very important to us. We are sorry for not providing satisfactory service.
Guest User
Guestroom - Double Occupancy
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 30, 2024
The room is very beautiful. The bathtub is large and clean. It also provides disposable bathtub covers and a projector. The bathroom with separate dry and wet areas is also great. Xiaoyun's front desk service is very considerate and has a great service attitude. If you have any questions, please contact the front desk. Xiaoyun is also very helpful and provides afternoon tea and snacks every day. This is the best hotel experience I have experienced in the past few days.
Original TextTranslated by Google
Response from Property: Thank you for your praise of our hotel. Saipan Hotel is located in Xishuangjing, Gaozhuang, Xishuangbanna, about 300m away from Xingguang Night Market, which is convenient for sightseeing. The hotel also provides sightseeing buses in Gaozhuang. We are very sad that we did not get your 5-point praise. We hope you can give us suggestions so that we can improve. We are honored to let you spend a good night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Guest User
Guestroom - Double Occupancy
Stayed in Mar 2024
Travel with friends
1 review
3.0/5
Posted on Mar 27, 2024
It's hard to describe. When I checked in, I was told that the construction next to the hotel started at 8 am and ended at 12 pm. Then I asked, what time is check-out? 12 pm! I was urged to check out at 11:51. Who gets up at 8 am to go shopping in Xishuangbanna? Isn't it just to visit the night market and then sleep until you wake up naturally in the morning? I advise those who have light sleep not to stay in this hotel. There are many small insects in the room. It should be that the sewer is not repaired properly. Really, don't make trouble. It's speechless.
Original TextTranslated by Google
Response from Property: Dear travelers, hello! We are very sorry that we did not meet your expectations. Because the hotel next door is under renovation, you need to delay check-out. If you tell our front desk, we will also apply for a free delay of 14:00 for you. We are sorry that the front desk did not make it clear to you. Xishuangbanna has a tropical rainforest climate with many animals and plants. We are also doing our best to prevent insects. We are very sorry that we did not receive your timely feedback to solve the problem for you. Thank you for your comments. We will definitely pay attention to it and improve our services. We look forward to your next visit and seeing our improvements. We hope to provide you with a satisfactory accommodation experience.
Guest User
Tahiti Double Bed Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 26, 2024
This is not Saipan, but the beautiful Xishuangbanna.
The huge swimming pool and cream-colored decoration style are really liked.
Hotel advantages.
1. Excellent location.
9 minutes walk from the Starlight Night Market.
2. Luxurious facilities and services.
The room is spacious, and I also like the tatami design.
Other services include airport pick-up, free pick-up and drop-off within the hotel, washing machines, fitness equipment, private swimming pools, etc.
The service is super good.
3. Diversified food.
The breakfast is rich and varied, making people feel quick and hygienic! The afternoon tea is also very Dai-flavored, exquisite and delicious.
It is suitable for sisters, couples, and families to travel, and the photos and check-ins are also very good. If you pursue quality, experience, and service, you can arrange it.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your good comments on our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.
Shitouxiaojiejie(xishuangbanna)
Guestroom - Double Occupancy
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Mar 20, 2024
In Banna, choosing a suitable travel destination, finding a comfortable hotel, and having a pleasant and warm vacation have always been my most anticipated things. This time at the Saipan Hotel in Gaozhuang, I spent an unforgettable and wonderful weekend vacation.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.
Beiletaniang
Guestroom - Double Occupancy
Stayed in Mar 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The hotel environment is great, and the toiletries are all famous brands. The indoor husky refrigerator is so luxurious, the bathtub and shower are separated, there is a tea table, and all kinds of warmth. The pool restaurant downstairs is like a blockbuster when taking photos. I will recommend it to my relatives and friends.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.
Anonymous User
Guestroom - Double Occupancy
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel environment is very good, with a sense of design. The swimming pool on the first floor is very beautiful. Next to the swimming pool is the breakfast place, which tastes very good. The hotel is also in a good location. There is a night market outside, so you can go shopping at night.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.