Orange Hotel (Chengdu Tianfu International Airport)

Orange Hotel (Chengdu Tianfu International Airport) Reviews

Orange Hotel (Chengdu Tianfu International Airport)

106, 1st Floor, Block A, Building 7, Wanhui Center Phase 1, Jiancheng Street, Jianyang, Sichuan, ChinaView Hotel Details
Orange Hotel (Chengdu Tianfu International Airport)
Orange Hotel (Chengdu Tianfu International Airport)Orange Hotel (Chengdu Tianfu International Airport)Orange Hotel (Chengdu Tianfu International Airport)
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Orange Hotel (Chengdu Tianfu International Airport) Guest Reviews

4.8/5
Excellent
1214 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1214)
Positive reviews(1202)
Reviews with photos/video(179)
Offers pick-up/drop-offs(327)
Awesome amenities(139)
Delicious breakfast(123)
Friendly front desk staff(114)
Close to airport(96)
Quiet & comfortable(62)
Well decorated(39)
Perfect for business trips(36)
Negative reviews(12)
Guest User
2-bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Great hotel to make a short stop between airport and further travel into the mountains or Chengdu for example. Nothing in the close area but reataurants, for this reason only recommended as a short stop
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快! 
Yan Ping
Superior Queen Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 5, 2024
Cozy and comfortable room for night transit near airport. Free airport transfer and packed breakfast to go. Thumb up for great hospitality.
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time on your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
MarkKiwi
Deluxe Queen Room
Stayed in Sep 2024
Couples
19 review
4.7/5
Amazing
Posted on Dec 7, 2024
A convenient shuttle from/to the airport (once hotel contacted and got the details). Hotel was modern, clean and had everything needed. There was a bit of a wait to check-in in the early hours of the morning due to low staff and a rush, but generally acceptable. Not too many food options nearby but enough for most people to find something reasonable.
Response from Property: Dear guest, thank you for choosing Orange Hotel, we have free shuttle service, please contact the front desk on the day of check-in to make an appointment, the hotel has a gym and laundry room, you can dry clothes directly, which brings convenience to your journey, welcome to come again next time, wish you a happy life!
PeiHoon
Panoramic Twin Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 2, 2024
Overall quite good for second day early morning flight , free shuttle bus to airport
Response from Property: Dear guest, thank you for choosing Orange Hotel. We have a free shuttle service. Please contact the front desk on the day of check-in to make an appointment. The hotel has a gym and laundry room, which can be directly dried, providing convenience for your journey. We welcome you to come again next time and wish you a happy life!
Guest User
2-bed Room
Stayed in Aug 2024
Travel with friends
13 review
4.5/5
Great
Posted on Sep 11, 2024
I am very satisfied with the hotel. The staff are helpful. They provide frequent airport shuttle service
Response from Property: Dear guest, thank you for choosing Orange Hotel. We have a scheduled free shuttle service. Please contact the front desk on the day of check-in to make an appointment. The hotel has a gym and laundry room. You can dry your clothes directly, which is convenient for your trip. Welcome to visit us again next time. Enjoy your stay!
Sotong Joker
2-bed Room
Stayed in Sep 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Dec 16, 2024
The hotel is very comfortable but the location is a bit far from the city or airport
Response from Property: Dear guest, thank you for choosing Orange Hotel, we have free shuttle service, please contact the front desk on the day of check-in to make an appointment, the hotel has a gym and laundry room, you can dry clothes directly, which brings convenience to your journey, welcome to come again next time, wish you a happy life!
Wei Lun 91
Executive Suite
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 11, 2024
Room are clean, weather are cold, overall i would say 4.5/5
Response from Property: Dear guest,We truly appreciate your kind words and the excellent rating of 4.5 you've given us. It's wonderful to hear that you were satisfied with the cleanliness of our rooms. We understand that the cold weather might have been a bit of an inconvenience, but we're glad it didn't detract from your overall experience. Our team works hard to ensure every aspect of your stay is top-notch, and your feedback validates our efforts. We'll continue to strive for perfection and look forward to having you with us again, where we'll do our best to make it an even more memorable and comfortable visit.
Dustfinger
2-bed Room
Stayed in May 2024
Family
7 review
4.5/5
Great
Posted on Jun 21, 2024
Perfect service. Staff are very nice and friendly. Airport pick up and drop off are very convenient. The hotel is about 30 min from the airport which is quite far. There’s nothing around the hotel apart from other hotels and limited restaurants. Room is clean and comfortable. Free laundry which is a plus. Everything has orange flavour!
Response from Property: Dear guest, thank you for choosing Orange Hotel, we have free shuttle service in Tianfu Airport, around the hotel there are a string of barbecue food stalls snacks, can meet the basic needs, the hotel has a laundry room gym, look forward to your next stay, I wish you a happy life
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Mar 16, 2024
Overall is not bad. The location is near the Tianfu International Airport. The hotel is new.
Response from Property: Very thank you for your recognition and praise of our hotel! Hearing your overall evaluation and praise of our hotel location, we feel very proud and honored. Our hotel is located near the Tianfu International Airport, with convenient transportation, which provides great convenience for your travel and life. At the same time, our hotel is a brand new hotel with complete facilities and luxurious decoration, providing you with a comfortable accommodation environment.We have been committed to providing quality service and a comfortable accommodation experience for every guest. If you have any questions or suggestions during your stay, please feel free to contact us and we will solve them for you in a timely manner.Thank you again for your evaluation and look forward to your visit again. Wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Family
4 review
3.2/5
Posted on Feb 15, 2024
1) Reception : Kind, but communication is inconvenient due to poor English skill in the front desk. Need to translate app by mobile. 2) Utility : Acceptable. Iron is not prepared. 3) Room : - heard the Noise of neighbors room ( talking, shower sound, door closing etc.) - Express train noise as well. 4) Location : isolated ( few restaurants near hotel ) New construction zone. 5) Shuttle bus operation : comfortable. 6) conclusion : approach condition is uncomfortable. I would like to recommend to stay in the downtown.
Response from Property: Dear guest, thank you very much for taking the time to provide us with feedback. We are well aware of the importance of English communication skills in providing quality services. We will strengthen English training for front desk staff to better meet your needs. . At the same time, we will also consider introducing translation software or tools to communicate with you more smoothly. The hotel is located in a development area near the airport, and there will be basically no noisy sounds. We provide silent earplugs for guests who are sensitive to sound. Thank you again We look forward to providing you with better service. I wish you a pleasant journey!
Peter
2-bed Room
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 8, 2024
Clean and very friendly staff. Very new hotel.
Response from Property: This is great news! I bet the newness and the friendly service make it stand out from the others. Thanks for sharing.
Alhalabi
Superior Queen Room
Stayed in Feb 2024
Business travelers
22 review
3.5/5
Posted on Mar 11, 2024
Location too far from anything, except the airport, clean and nice.
Response from Property: Thank you very much for your comment. We are very gratified that the location of the hotel you mentioned is convenient and clean. However, we are deeply sorry that we have not received your praise. We attach great importance to your feedback and hope to learn more specific questions so that we can improve and improve the quality of our service. If you are willing to share any dissatisfaction you encounter during your stay, we will take your feedback seriously and take necessary measures to solve the problem and ensure that similar situations do not happen again. At the same time, we will also strengthen employee training to provide better services. If you have any other suggestions or needs, please feel free to contact us. Looking forward to your visit again. I wish you a happy life!
Guest User
2-bed Room
Stayed in Sep 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Hotel looked very new, room was clean and comfortable. The staff service was very good. The reception staff were all very helpful with my queries. I seldom see such warm, personal service in modern hotels, and this hotel gave me a very good impression. Buffet breakfast was good too. Highly recommended!
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Guest User
2-bed Room
Stayed in Sep 2023
Travel with friends
41 review
4.2/5
Very Good
Posted on Oct 17, 2023
Very good service
Response from Property: If we fail to get five-point praise from guests, then we definitely have room for improvement. The hotel is 7 kilometers away from Tianfu Airport in a straight line, and provides free shuttle service to Tianfu Airport and South High-speed Railway Station. We will keep up our efforts and believe that you will get it next time you stay. 5 points of praise, thank you for your review, and wish you a happy life
Xiaoheshangxiashano
Superior Queen Room
Stayed in Dec 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The breakfast and the room were good, and the price was quite favorable. However, the bus was arranged, so if you missed the time, you would have to wait for a long time. It would be a bit inconvenient if you arrived at night.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. The hotel's free airport shuttle is a scheduled bus, one hour before 19:00 and one half hour after 19:00. If you arrive at night, half an hour is still relatively fast. You can arrange it reasonably according to your time to arrive at the airport. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!