Jeongseon JS Grand Palace Hotel

Jeongseon JS Grand Palace Hotel Reviews

Jeongseon JS Grand Palace Hotel

583, Jijangcheon-ro, Sabuk-eup, Jeongseon-gun, Gangwon State, 26152, South KoreaView Hotel Details
Jeongseon JS Grand Palace Hotel
Jeongseon JS Grand Palace HotelJeongseon JS Grand Palace HotelJeongseon JS Grand Palace Hotel
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Jeongseon JS Grand Palace Hotel Guest Reviews

4.2/5
Very Good
54 review
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.5
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All reviews(54)
Positive reviews(50)
Reviews with photos/video(19)
Clean and tidy(20)
Awesome stay(15)
Awesome amenities(8)
Great value for money(8)
Awesome rooms(5)
Friendly owner(5)
Negative reviews(4)
Jumesh Philip
Junior Suite Double Bed
Stayed in Aug 2024
Family
2 review
3.7/5
Posted on Sep 16, 2024
Good place, bit pricy. room was clean, very near to High1 resort.
Response from Property: Hello, sir, first of all, thank you for using our JS Grand Palace Hotel.I'm so proud that you felt satisfied while using our hotel.We will refer to your opinions and serve you with clean and kind services in the future. Thank you.
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
1 review
3.7/5
Posted on Dec 27, 2024
Friendly staff 8 out of 10 Room cleanliness 7, facilities 5, bed condition and cushion 8 Soundproofing is good 9 Would I use it again? The hotel fee is cheap and it is cheaper than other sites, so it is good
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Daye
Deluxe Korean Ondol Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 14, 2024
The hotel itself is impeccable, but the tenant in the next room was drunk and making loud noises in the room at 5 am. I give the hotel full marks and the neighbor zero points.
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Deluxe Korean Ondol Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The accommodation was clean and nice!ㅎㅎ There were a lot of restaurants and places to eat near the accommodation, so it was nice!😊
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Response from Property: Thank you for your valuable review! I am glad that you had a pleasant and satisfying trip. I hope you only took home happy memories and hope to see you again next time.
Guest User
Superior Twin Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Good room price and environment, quiet and good sleep, good front desk service
Original TextTranslated by Google
Response from Property: Thank you for your valuable review! I am glad that you had a pleasant and satisfying trip. I hope you only took home happy memories and I hope to see you again next time.
호캉스제일좋아
Superior Twin Room
Stayed in Sep 2024
Family
13 review
2.2/5
Posted on Oct 31, 2024
There is noise because the train passes by. The downside is that the soundproofing is not good. There are two hotels in the same building (Inturaon), so the check-in area is separated from the lobby.
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Response from Property: First of all, we sincerely apologize for any inconvenience caused to you during your stay. JS Grand Palace Hotel will continue to strive to provide better service.
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
I love it!! It's a legendary stay. I want to come to Jeongseon every day because it has such great facilities at such a good price. Hahaha
Original TextTranslated by Google
Response from Property: Thank you for your valuable review! Our accommodation will continue to think from the customer's perspective and strive to provide kind and considerate service. We hope you only have happy memories and hope to see you again next time.
보뽀
Junior Suite Double Bed
Stayed in Sep 2024
Family
11 review
2.2/5
Posted on Oct 5, 2024
I am a frequent guest of Ramada Hotel. This time, I would like to write about the part of Ramada Hotel that disappointed me. I stayed here for this Jeongseon family trip. After climbing Mindungsan Mountain, I was satisfied with the early check-in and the room condition was good, but when I returned at 9 PM after going out, I asked about the room temperature control, and the staff's response was very disappointing. Starting this week, the temperature dropped and it became fall, so when I returned to the room after going out, the outside temperature was 9 degrees and the room temperature was cold. I requested the heater because it did not work, but they only said that it was not possible to operate it due to hotel policy, and without any solution for the cold room temperature, they only offered to sleep in the cold room or give me a refund if I checked out immediately. I was disappointed in Ramada Hotel, which I had trusted and used until then. They said that the heater would not work until mid-October, but I thought it was an inflexible principle that they operated the heater system by specifying a date without considering the cold weather in Gangwon-do, and as a customer, I could not understand at all that the basic element, the room temperature, could not be controlled. Also, the team leader's response was disappointing. It wasn't that he was making unreasonable demands, but he was just shivering as a guest and sleeping in the cold weather... I think he was completely inconsiderate of the guests, as he didn't give advance notice that the heating would not be available. I heard that there were inquiries about temperature control not only in our room but also in other rooms, and I was shocked by the careless response, and I was very disappointed in the response as if the customer was making unreasonable demands. This policy has not been resolved at all with the hotel staff, so I plan to make a formal complaint to the Ramada Hotel. Please be aware that the heater system will not be operating at all until mid-October, so that other guests do not suffer the same damage.
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Response from Property: First of all, we sincerely apologize for disappointing you. We will forward your review to the relevant department and make improvements as soon as possible to repay you with better service. Lastly, thank you for visiting our hotel and leaving us a review.
Guest User
Superior Twin Room
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Oct 29, 2024
It's a good location, but it's cheaper than I thought, so it doesn't meet my expectations.
Original TextTranslated by Google
Response from Property: Thank you for your valuable review! I am glad that you had a pleasant and satisfying trip. I hope you only took home happy memories and I hope to see you again next time.
냥이
Superior Twin Room
Stayed in Aug 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 20, 2024
If you go to Sabuk, there are many motels, but the facilities are not that great, the prices are not cheap, and there are many places where rudeness is the norm, but I think this hotel is great value for money. If I get the chance, I will stay there again next week or next month. This is a picture of Gangwon Land that can be seen in the morning from the room.
Original TextTranslated by Google
Response from Property: Hello, Hongnyangi customer. First of all, thank you for using our JS Grand Palace Hotel. I am so happy that you were satisfied with the part you used. We will take your opinion into consideration and continue to provide you with clean and friendly service in the future. Thank you.
VVO
Superior Twin Room
Stayed in Jul 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Sep 13, 2024
There are many delicious foods in Jeongseon-guk, so I go on a food tour. This hotel is in a good location in the city center, and it is very friendly and clean. I use it often and am very satisfied.
Original TextTranslated by Google
Response from Property: Hello, customer. First of all, thank you for using our JS Grand Palace Hotel. We are very happy that you were satisfied with the part you used. We will take your opinion into consideration and continue to provide you with clean and friendly service in the future. Thank you.
Guest User
Superior Double Room
Stayed in Jul 2024
Couples
7 review
4.0/5
Very Good
Posted on Sep 24, 2024
It's a relatively clean accommodation in Jeongseon, and it's comfortable and easy to stay. It's a place I found in a hurry while traveling in Gangwon-do, but it was okay!!!!
Original TextTranslated by Google
Response from Property: Thank you for your valuable review! I am glad that you had a pleasant and satisfying trip. I hope you only took home happy memories and I hope to see you again next time.
sminn
Superior Double Room
Stayed in Jul 2024
Couples
8 review
4.5/5
Great
Posted on Aug 11, 2024
The location is really good and it's clean, so I had a comfortable rest! I would visit againㅎㅎ Parking was easy and I didn't feel any inconvenience while using it
Original TextTranslated by Google
Response from Property: Hello, customer. First of all, thank you for using our JS Grand Palace Hotel. We are very happy that you were satisfied with the part you used. We will take your opinion into consideration and continue to provide you with clean and friendly service in the future. Thank you.
Guest User
Superior Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
A pleasant day in Jeongseon. A comfortable and clean hotel located at the entrance of High One. Recommended.
Original TextTranslated by Google
Response from Property: Hello, customer. First of all, thank you for using our JS Grand Palace Hotel. We are very happy that you were satisfied with the part you used. We will take your opinion into consideration and continue to provide you with clean and friendly service in the future. Thank you.
Guest User
Superior Twin Room
Stayed in Oct 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 13, 2024
The cheapest and cleanest hotel in Sabuk
Original TextTranslated by Google
Response from Property: Thank you for your valuable review! I am glad that you had a pleasant and satisfying trip. I hope you only took home happy memories and hope to see you again next time.