SHIRVAN Hotel City Yard Jeddah

Excellent hotel in Jeddah Nice welcoming

I can’t express how much I enjoyed staying at Shirvan in Jeddah. The decor, the location, the vibe of the place the location and most importantly Mashary at the front desk who was super helpful super welcoming and we cant thank him enough!

Jeddah's Hidden Local Gem Most welcoming boutique hotel in a quiet area of Jeddah. Amicable FO team, amazing food, very comfortable modern room and exquisite Banquet/Meeting location, set up and service by Wasim and his truly dedicated team. Better than many international chains I've stayed at, along the years! Keep it up!

Extremely and pleasantly surprised with the Shirvan Hotel in Jeddah. I just checked out after a two night stay on a business trip. Had a great corner room with floor to ceiling windows and a balcony - lots of natural light. Great bathroom, everything worked well. The decor has an authentic boutique feel, check-in and out was efficient. The gym is small but has all the kit one needs, also peeped at the sauna, steam room and it looked spotless. This will for sure become my new go-to hotel in Jeddah. Breakfast is great and there are a few restaurants in the courtyard next to the hotel. Great place overall

Overall below average experience, for a 5-star hotel to be honest. Front desk and doorman were nice, but employees response to service requests were surprisingly slow. We booked a 2-bed room and when we walked into our room, we saw two twin beds were merged together into a larger one bed, so we called the front desk to send someone to fix this. They promised to come over in 30 minutes, but we waited for over 1 hour. No one showed up. Then my friend went downstairs to ask them again in person, and it turned out that the front desk didn’t bring it up to the room service people at all ! Next morning, we requested housekeeping and someone came over at around 10 am, as we were dressing up for a city tour. We told him to come back one hour later, and he said yes. A few hours later, as we came back from the city tour, expecting a clean room to take a quick nap before going out for dinner— no one came to clean the room at all! We were exhausted and didn’t want someone to clean the room while we are in the room, so we just ate it up and didn’t call again. Lastly, as we are checking out, I was craving for a cup of tea, so I flipped an unused mug and guess what, I see some beautiful coffee stains remaining at the bottom of the mug. If I was going to rate this hotel a 4 star before this, now they only deserve a 2 star. I cannot tolerate that a 5 star hotel unable to do the bare minimum for clients. That’s all. I will never come back to stay at your hotel again, and I will let my friends and family who travel to Jeddah in the future to avoid this hotel.