Jeddah Grand Hotel Reviews

The hotel is terrible. The service at the reception is terrible. Breakfast was not included in the daily rate, but because of the hotel's location, I had to have breakfast there, for a fee, once or twice. Horrible. Furthermore, they were dishonest with me on the last day, when I brought the amount that had been charged to me the day before, in cash, and they did not have change. They asked me to wait in the room so they could bring my change. I waited for more than 2 hours. When they brought it, it was less. I asked why the amount was less, and the answer was that it had increased the night before. I was suspicious, because the guest should have been informed of this when they entered the restaurant, and not later, when they returned the change. I felt cheated, because it was a lie, since there is no inflation overnight. I checked with other guests, who said that the price of breakfast had not changed in any way. Such dishonesty surprised me, especially since it was Saudi Arabia, with very strict laws. The hotel is not prepared to accommodate foreign guests, since its TV channels are exclusively Arabic, and the receptionists do not speak English fluently. I did not feel any willingness to resolve the demands of its guests.